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Before Breakfast

Listen better, with Ximena Vengoechea

Before Breakfast

iHeartPodcasts

Education, Self-improvement

4.51.5K Ratings

🗓️ 1 April 2026

⏱️ 27 minutes

🧾️ Download transcript

Summary

User research expert and author of Listen Like You Mean It Ximena Vengoechea shares tips for helping conversations go deeper

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Transcript

Click on a timestamp to play from that location

0:00.0

This is an I-Heart podcast, guaranteed human.

0:08.0

Welcome to Before Breakfast, a production of IHeart Radio.

0:13.2

Good morning, this is Laura.

0:15.9

Welcome to the Before Breakfast podcast.

0:19.0

Today's episode is going to be a slightly longer one, part of the

0:22.2

series where I interview fascinating people about how they take their days from great to awesome,

0:27.2

and any advice they have for the rest of us. So today I'm delighted to welcome Hima Vingo Achea

0:32.6

to Before Breakfast. She is the author of several books, including Listen Like You Mean It, Rest Easy, and

0:39.3

The Life Audit, a step-by-stead guide to discovering your goals and building the life you want.

0:44.3

So, Jimena, welcome to the show. Thank you so much for having me. Yeah, so excited to have you on.

0:49.2

Why don't you tell our listeners a little bit about yourself? Yeah, so I'm a user researcher,

0:56.7

which we can get into a little bit about yourself. Yeah. So I'm a user researcher, which we can get into a little bit,

1:02.3

but it informs a lot of the writing that I do. So I've worked at several big tech companies.

1:09.1

And I write and I illustrate, have several nonfiction books, and I'm actually also working on some novels.

1:11.1

Oh, wonderful. I'm so excited about that and can't wait to read it. So tell us, yeah, about user experience and what this means for

1:16.1

people. Yeah, so a user research, I like to think of it as one of the more people-friendly roles in

1:22.6

tech. So essentially, we're there to translate what do people really need?

1:27.7

What are users really need from the products that we're building?

1:31.3

And we're kind of a voice for the people.

1:34.3

So rather than have someone say, like, hey, I have this great design idea, let's just build it.

1:38.8

The user researcher is really the intermediary to say, like, let's actually go talk to some people, see what they need,

1:44.3

see how this fits into their world or doesn't, make sure it's usable, beautifully designed,

...

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