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The Bottom Line

Limits of Automation

The Bottom Line

BBC

Personal Journals, Business, Society & Culture

4.6615 Ratings

🗓️ 14 July 2011

⏱️ 28 minutes

🧾️ Download transcript

Summary

The view from the top of business. Presented by Evan Davis, The Bottom Line cuts through confusion, statistics and spin to present a clearer view of the business world, through discussion with people running leading and emerging companies.

This week Evan asks his panel of top executives about the limits of automation. How far can they go in removing human beings from their business? Which processes are beyond automation? The panel also swap thoughts on the benefits of the corporate awayday.

Evan is joined in the studio by Mike Lynch, founder and chief executive of the software company Autonomy; Colin Drummond, chief executive of waste management firm Viridor; Douglas Anderson, president and chief executive of the global travel management company Carlson Wagonlit Travel.

Producer: Ben Crighton.

Transcript

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0:00.0

Thank you for downloading the Bottom Line podcast.

0:03.3

In this week's programme, Evan Davis discovers the business benefits of riding dog sleds and eating moose.

0:11.2

Hello and welcome to the bottom line.

0:13.9

Now, since the Industrial Revolution, we've seen many manual jobs taken over by machines.

0:18.9

In recent years, we've seen white-collar clerical jobs taken by

0:22.1

computers too. So today we'll ask what automation can do for us next. Could we develop machines

0:28.4

that can become lawyers and doctors, for example? And we're also going to talk about the corporate

0:34.0

away day. But we start, as always, by spending a few minutes meeting each of my

0:40.2

three guests. And first up, returning to the program is Mike Lynch, who's the founder and chief

0:45.0

executive of the software company, Autonomy. I should add, Mike, as also a member of the executive

0:51.6

board of the BBC. Mike, Aut autonomy makes software, quite sophisticated software,

0:56.9

which allows you to track, email, voice and video.

1:01.0

I hesitate to ask, but is it the sort of thing that would help in an investigation

1:04.2

of a corporation that, for example, had engaged in hacking?

1:08.9

Yes, we get involved in all of the big investigations,

1:11.9

so whether your unfortunate oil platform has had an accident

1:14.8

or your Wall Street bank has made a few mistakes,

1:18.2

or indeed you're a media group that's got a little out of control,

1:22.8

we end up looking through all the data at some point.

1:25.6

Do you?

1:26.2

So, I mean, are you involved, or you probably

1:27.7

can't tell us whether you're involved in news and international? Our technology is involved in some of the

...

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