4.9 • 1.8K Ratings
🗓️ 8 March 2023
⏱️ 7 minutes
🧾️ Download transcript
Today Darren shares the lessons CEO Reed Hastings learned from shepherding Netflix through a crisis. Discover what he became laser-focused on, and how it transformed the morale and productivity of the whole company.
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0:00.0 | Welcome to Darin Daily on Demand, your most trusted resource to help you become better |
0:06.3 | every day. |
0:07.3 | Here's your success mentor, Darin Hardy. |
0:13.7 | Back in March of 2015, I presented Read Hastings, the CEO of Netflix on the cover of Success |
0:18.8 | Magazine. |
0:19.8 | He was also our pick for our coveted Achiever of the Year award that year. |
0:24.2 | Read attributes much of his success as a leader by what he learned having to navigate |
0:28.0 | Netflix through a crisis. |
0:30.4 | More of his learnings are also in his recent book, The No Rules Rules, which I do recommend. |
0:36.4 | The story is a good follow-on from the Forced Efficiency lesson that we discussed yesterday. |
0:42.3 | So in early 2001, Netflix was grown. |
0:44.8 | They had 400,000 subscribers, 120 employees, and then crisis struck. |
0:50.2 | The first internet bubble burst, scores of .coms failed and vanished. |
0:54.6 | Never to be heard from, again. |
0:56.5 | All venture capital funding stopped, and Netflix could no longer raise the additional |
1:01.0 | funds that it needed to run the business, which was far from being profitable yet. |
1:05.7 | morale in the office was low, and about to go much lower. |
1:09.6 | Read had to lay off a third of all the employees in order to attempt to survive. |
1:15.5 | So we sat down, and he had to divide the team up into two buckets. |
1:19.3 | 80 high performers who were exceptionally creative, delivered excellent work, collaborated |
1:24.9 | well with others, went into the keepers pile. |
1:28.3 | Then 40 less amazing ones would be let go. |
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