Lawfare Daily: Charlotte Willner and David Sullivan on Content Moderation in the Age of AI
The Lawfare Podcast
The Lawfare Institute
4.7 • 6.4K Ratings
🗓️ 10 June 2024
⏱️ 45 minutes
🧾️ Download transcript
Summary
Charlotte Willner, Executive Director of the Trust and Safety Professional Association, and David Sullivan, Executive Director of the Digital Trust & Safety Partnership, join Lawfare's Tarbell Fellow Kevin Frazier and Senior Editor Quinta Jurecic to discuss content moderation in the age of AI. Following 97 self-described data labellers, content moderators, and AI workers publishing an open letter describing deplorable working conditions, Charlotte and David break down what's new and what's not about the ongoing trade-offs involved in content moderation. The group also dives into the evolution of content moderation and analyzes the effects of relatively recent regulations, such as the EU's Digital Services Act, on trust and safety work.
To receive ad-free podcasts, become a Lawfare Material Supporter at www.patreon.com/lawfare. You can also support Lawfare by making a one-time donation at https://givebutter.com/c/trumptrials.
Support this show http://supporter.acast.com/lawfare.
Hosted on Acast. See acast.com/privacy for more information.
Transcript
Click on a timestamp to play from that location
| 0:00.0 | The following podcast contains advertising. |
| 0:04.0 | To access an ad-free version of the Lawfair Podcast, |
| 0:08.0 | become a material supporter of Lawfair at Patreon.com slash Lawfair. That's Patreon.com |
| 0:16.4 | slash Lawfair. Also check out Lawfair's other podcast offerings, rational security, chatter, lawfare no bull, and the aftermath. |
| 0:31.7 | AI is starting to be able to develop basic analyses of what's going on in any |
| 0:36.3 | particular trust and safety scenario and that's something historically we've |
| 0:39.5 | had to rely on humans to do and humans who often are working in conditions that are not ideal as professionals. |
| 0:47.0 | It's the Law Fair Podcast. |
| 0:49.0 | I'm Kevin Frazier, assistant professor at St Thomas Thomas University College of Law and Tar Bell Fellow |
| 0:54.9 | with Lawfair with Quinta Jurisic, a senior editor at Lawfair, and our guests Charlotte |
| 1:00.1 | Wilner of the Trust and Safety Professional Association and David Sullivan of the Digital Trust and Safety Partnership. |
| 1:07.0 | I think we're always talking about either potential for under-enforcement or over-enforcement. |
| 1:13.0 | And this is not a Goldilocks situation. |
| 1:16.0 | We're never going to get perfect enforcement |
| 1:18.0 | because there's always going to be something new. |
| 1:20.0 | There are always going to be these edge cases. |
| 1:23.0 | Today we're talking about content moderation in the age of AI, and in particular, the promises |
| 1:28.8 | and perils of increased automation in trust and safety work. |
| 1:33.2 | In late May, a group of Kenyan workers wrote a letter to President Biden describing the |
| 1:38.0 | poor conditions and low pay involved in annotating data, moderating content, and training AI models on behalf of U.S. |
| 1:45.1 | labs. |
| 1:46.1 | This is far from the first time we've heard about the deplorable conditions of workers employed |
... |
Please login to see the full transcript.
Disclaimer: The podcast and artwork embedded on this page are from The Lawfare Institute, and are the property of its owner and not affiliated with or endorsed by Tapesearch.
Generated transcripts are the property of The Lawfare Institute and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.
Copyright © Tapesearch 2026.