4.8 • 2.7K Ratings
🗓️ 18 July 2022
⏱️ 23 minutes
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0:00.0 | An entitled Karen tries to get me fired when I won't accept her coupon that is for another store, |
0:06.4 | so I've been working at a subway near my house for a couple of months, and I was making myself a |
0:11.3 | mid-shift lunch when a woman came up to the counter to order her sandwich, and so I put aside my food |
0:17.0 | and helped her first, as I'm supposed to do. After she ordered her sandwiches, I got them all wrapped |
0:22.4 | and rung up, and I told her the total, and she gave me a coupon for a buy one get one free, |
0:27.2 | and normally I would be okay with it, but it was for a Jimmy John's and not a subway. |
0:31.7 | When I told her that she couldn't use it here, and that she would have to pay the full price for |
0:35.3 | the sandwiches, she told me it was okay, and that she would know because she worked at a subway |
0:40.5 | when she was my age. I told her that I was working there now, and that it wasn't okay now, |
0:45.5 | because it's an entirely different chain of stores. We don't take those coupons. After a couple |
0:50.4 | of minutes of back and forth of pretty much the same thing, she said that she'd like to talk to |
0:55.4 | the manager as they were friends. At this point, I didn't argue because it would hopefully make |
1:00.1 | her go away, and so I called my manager and put my phone on speaker. The conversation went as |
1:05.0 | follows. The manager answered, I explained to the manager that a customer wants to talk to them, |
1:09.6 | and this customer immediately says, your employee is refusing to accept my coupon, and is forcing |
1:16.3 | me to pay full price. I chimed in by saying, um, the coupon is for Jimmy John's, I've tried |
1:21.6 | explaining it to her that we cannot and will not take it, but she refuses to listen and pay for her |
1:26.7 | two sandwiches that are already completed. The customer says, it's just a sandwich. What's the big |
1:32.0 | deal? Now, can I get my sandwiches or what? I then explained that no, we can't do that without |
1:36.9 | them paying full price. It's not a subway coupon. I can't accept it. This customer then says the |
1:42.5 | very thing that almost sets me over the edge. She says, I want this employee fired for this. |
1:48.3 | He is refusing to give me my food. How can you be on his side? This is so unfair. Thankfully, |
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