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Am I the Jerk?

KAREN tries to get me FIRED... cuz I WON'T ACCEPT her COUPON from ANOTHER STORE

Am I the Jerk?

youtube.com/amithejerk

Society & Culture, Relationships

4.82.7K Ratings

🗓️ 18 July 2022

⏱️ 23 minutes

🧾️ Download transcript

Summary

Full Videos - youtube.com/amithejerk

Transcript

Click on a timestamp to play from that location

0:00.0

An entitled Karen tries to get me fired when I won't accept her coupon that is for another store,

0:06.4

so I've been working at a subway near my house for a couple of months, and I was making myself a

0:11.3

mid-shift lunch when a woman came up to the counter to order her sandwich, and so I put aside my food

0:17.0

and helped her first, as I'm supposed to do. After she ordered her sandwiches, I got them all wrapped

0:22.4

and rung up, and I told her the total, and she gave me a coupon for a buy one get one free,

0:27.2

and normally I would be okay with it, but it was for a Jimmy John's and not a subway.

0:31.7

When I told her that she couldn't use it here, and that she would have to pay the full price for

0:35.3

the sandwiches, she told me it was okay, and that she would know because she worked at a subway

0:40.5

when she was my age. I told her that I was working there now, and that it wasn't okay now,

0:45.5

because it's an entirely different chain of stores. We don't take those coupons. After a couple

0:50.4

of minutes of back and forth of pretty much the same thing, she said that she'd like to talk to

0:55.4

the manager as they were friends. At this point, I didn't argue because it would hopefully make

1:00.1

her go away, and so I called my manager and put my phone on speaker. The conversation went as

1:05.0

follows. The manager answered, I explained to the manager that a customer wants to talk to them,

1:09.6

and this customer immediately says, your employee is refusing to accept my coupon, and is forcing

1:16.3

me to pay full price. I chimed in by saying, um, the coupon is for Jimmy John's, I've tried

1:21.6

explaining it to her that we cannot and will not take it, but she refuses to listen and pay for her

1:26.7

two sandwiches that are already completed. The customer says, it's just a sandwich. What's the big

1:32.0

deal? Now, can I get my sandwiches or what? I then explained that no, we can't do that without

1:36.9

them paying full price. It's not a subway coupon. I can't accept it. This customer then says the

1:42.5

very thing that almost sets me over the edge. She says, I want this employee fired for this.

1:48.3

He is refusing to give me my food. How can you be on his side? This is so unfair. Thankfully,

...

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