An entitled Karen demands that we open up the pool for her and her kids, stating that

the pool should still be open despite showing up two minutes before closing.

And no matter how hard I try to explain things to her, she simply will not take no for an

answer.

Here's what happened.

So like a good number of hotels these days, my hotel has a pool.

It is on the smaller side and requires a separate key to enter, which you can check out

at the desk for one hour time slots.

And like most hotels, it closes at about 10 o'clock PM.

Since my afternoon shift goes until 11 PM, if someone wants to use the pool sometime

between 9 PM and 10 PM, I am pretty reasonable and can close it down later.

The point is, if you want to use the pool when it is near closing time, I don't mind

keeping it open just a little bit longer, so long as you are reasonable and pleasant.

But the person in this story was not pleasant and they were definitely not reasonable.

This past week, during one of my shifts, it was nearing 10 PM.

So I was getting ready to close down the pool and the fitness center.

It wasn't exactly 10 o'clock PM, but it was no earlier than 9.55 PM when I started going

towards the pool to close it down.

Now nobody was in it nor did anybody use it that day.

I entered with my master key, checked for dirty towels, and went towards the pool maintenance

closet to go ahead and turn the light off.

And this all took maybe two to three minutes in total.

...