4.8 • 2.7K Ratings
🗓️ 3 September 2022
⏱️ 22 minutes
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| 0:00.0 | An entitled Karen demands that her internet gets fixed right away. |
| 0:03.9 | And despite there being a dangerous hurricane currently going on, |
| 0:07.2 | this entitled Karen won't take no for an answer. |
| 0:09.8 | Here's what happened. |
| 0:10.8 | So first, let me give you some background. |
| 0:12.9 | I work for one of the big internet service providers here in the United States, |
| 0:17.1 | and I take incoming calls from people having issues with their internet as well as their phone. |
| 0:21.5 | Throughout my time with this company, we'll call it ISP for sure. |
| 0:25.3 | I have unsurprisingly encountered many entitled people over the phone. |
| 0:29.2 | However, some truly do tend to rise above the others. |
| 0:32.3 | To get you a setting for this one, this occurred a few years ago during Hurricane Florence |
| 0:36.9 | that swept through South Carolina. |
| 0:38.8 | Now, I may have been naive at the time, but I figured that during the storm, |
| 0:42.5 | we wouldn't get many calls from people who are actually in path of the storm. |
| 0:46.6 | Rather, I was expecting more calls from people who are on the outskirts, |
| 0:50.0 | who might experience some issues. |
| 0:51.9 | However, much to my surprise, the vast majority of people who would call in |
| 0:56.2 | were those in the storm as it was landing. |
| 0:58.9 | This story details one of those calls when I dealt with one of the most |
| 1:02.4 | entitled carons I've ever had to deal with. |
| 1:04.7 | So I answer the call just like normal, and I say, |
| 1:07.6 | thank you for calling ISP. How can I assist you today? |
... |
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