An entitled Karen demands that we give her a discount, all because she's been a loyal shopper and spent a lot of money at our store. But despite the fact that I tell this lady over and over again that we can't do that, she decides to get right up in my face demanding a discount, saying that I can override the system just for her. Here's what happened. So I'm an 18-year-old female, and I work at a retail store in the mall, and yesterday I had an encounter with a customer that I'm still kind of shocked by. It's one of those situations where I had to share it because, honestly, I don't even know how people like this even exist. A woman probably in her early 30s comes up to the counter with a few items, which is pretty standard. She's dressed from head to toe in

designer clothing and is carrying around one of those huge bags that screams, I'm rich. And the second that she gets up to the counter, she gives me the most condescending look. I give her my usual greeting by saying, hey there, how's your day going today? And she responds by saying, I don't need your small talk, just ring up the items. So I think to myself, okay, fine, no problem. I ring up the item and I tell her that it comes out to $112.47. She looks at me and says, excuse me, that can't be right. I've been shopping here for years and I always spend a ton of money. I deserve a discount. Now, I'm standing here kind of taken aback because as much as I'm trying to be polite, I know there's no loyalty discount or anything like that. The store just doesn't do that, but either way, I try to keep it professional. I say to her, I'm really sorry, but unfortunately, we don't have a loyalty program that offers discounts like that. We do have a sale going on, though I've already applied that discount to your items. Well, when I said that, she just glares at me like I've personally offended her. She says to me, no, no, no, that is not what I'm talking about. I'm a VIP customer here. I'm a regular. I spent a lot of money. I should get a better discount and you need to do something about this. At this point, I'm just trying

to keep my cool because honestly, I know where this is going. I say to her, I really wish I could help

more, but I can't offer a bigger discount unless there's a promotion running. That is just the policy

here. She then huffs and leans over the counter to get even closer to me. She looks at me and says,

I'm telling you, I know you can override the system. Just give me the discount because I deserve it, okay? Now, I am not dealing with this. But either way, I stay calm. I can't break store policy, and I'm just trying to get through this conversation without making it worse. I say to her that, no, I really can't override the system, but I can't ask my manager to check if you'd like. She then sneers at me and says, fine, get your manager. Maybe they'll have some common sense. So I call my manager over, and she comes over all calm and professional, ready to handle the situation. This Karen immediately jumps into her complaint. This girl is refusing to give me a discount. I've been shopping here since the store opened, and I spend so much money. You need to do something about this. My manager looks at me, then gives a quick glance of the total and just sighs out loud. She knows exactly what's going on. My manager says to her, I'm sorry, but as my employee mentioned, there's no extra discount unless it's a promotion. We really value our customers, but we have to stick to our

store policy. This Karen then says, you have got to be kidding me. You're going to lose business by

treating loyal customers like this. I will never shop here ever again. And I'll tell all my friends

how terrible your store is. And with that, this Karen grabs all her belongings off the counter,

and then literally storms out of the store without buying

anything. All that drama and she didn't even buy the stuff that she came in for. And I don't know if I

should be relieved or frustrated. I just can't believe how entitled some people are. She honestly

thought that demanding a discount and threatening bad reviews would somehow get her special

treatment. Yeah, this kind of behavior is so annoying.

First of all, if I was like the employee there, I'd be like, wait a second, you're never coming back? Do you promise to never come back? Because that would be great. Like, truly, this is a victory because you never have to deal with her ever again. But seriously, for her to demand some kind of discount just because she shops there a lot, that is obnoxious and so uncalled for her. And chances are she's probably just some scammer that's trying to like, I don't know, work the system in some way. Because not even your manager knew who this lady was. If they did, they probably would have told you about it and reprimanded you afterwards. They would have been like, oh yeah, she comes here a lot, you've got to do what she says. But that clearly wasn't the case, so this lady was probably just trying to work the system. So good for you and your manager for standing your ground,

because this lady sounded incredibly annoying. If you like Am I the Jerk, you're probably going to

love Am I the Genius. Check it out, link down below in the description. Also, go to am I the jerk.com

slash submit if you would like to submit your own stories.

An idiotic robber gets cold feet in the middle of the act, choosing not to steal from our grocery store,

while also unsuccessfully stealing a bike from the front of our store.

And I've honestly never been more perplexed at somebody failing to break the law.

Here's what happened.

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