An entitled Karen calls me a racist jerk simply because I didn't let her cut in line to refill her drink.

And despite the fact that I tried to de-escalate this situation by getting a manager,

this entitled Karen followed me around, attacking me for not giving in to her demands.

Here's what happened.

So my previous job had me working as a food service worker in a bakery.

I worked at a certain berry-themed amusement

park, and I worked there for about two years before quitting a few months back for a job that

pays me much better. I like the job for the most part, and most people were cool, and I really

only encountered difficult people during the busy seasons. And my coworkers, with the exception of two

who hated me, had my back during these encounters.

We were also right next to the Park Security Office. The way my location was set up was a little

bit weird and specific. It was a bakery with three massive display cases, separating us as the

employees from the customers, as well as two registers between the display cases and our soda

machine, as well as a little

nook off to the side.

In this nook there were three machines, a massive coffee pot, a hot chocolate machine

that was just a little bit broken, and always messy despite my best efforts to clean it up,

and a run-down little latte machine.

There's a counter right next to this machine where the coffees and all this other stuff

would be called out.

There was also two registers set up outside at this time, because it was the busy season,

and this was the most efficient way for us as employees to serve the customers.

...