Hello, welcome to the Independence Daily Travel Podcast.

It's Tuesday, the first of July, and slightly unusual one, because I'm actually out on the street on Museum Strasser in Lince with my friend Daniel Betonor.

And we are cycling down the Danube together.

They're great enterprise, but right now we can't get into the art hotel.

I do, though though what to get on

tape or on digits dan's view on uber and in particular rating uber rides and tipping drivers

dan is from the united states is a regular user of Uber and its excellent drivers.

So, Dan, here's the standard thing. I get an Uber, I get out, I get something saying, rate your driver, I rate her, more usually him, five stars. What's the wrong with that? Everybody does that, don't they? Thank you, Simon, for asking me, because that is what everybody does, but it doesn't mean that's what everybody should do. My problem with it is

that by giving everyone five stars, having a five-star rating system and pretending that each of those

five ratings is actually a possibility, it's not really truthful. And by putting pressure on us

to put five stars for everybody, it works against excellence. In the sense, there's no reason for the driver. He knows

or she knows that to reach for excellence if we have to give them five stars in order to keep them

working. So the standard is completely off. What Uber really wants to know is completely different

from what they're asking. And it leaves us no room to give any honest feedback or to give a really meaningful opinion. What does who want to know from us? If you're not assaulted and you get to your destination five stars, that's what whoever is asking, because what they're saying, you're satisfied with the service, was there any problem? And my argument is that if what they want to know is, are you satisfied the service? It's a simple question. Are you satisfied? Yes or no?

You can press yes.

They always have the option of saying,

would you like to add more? Would you like to give a compliment? Anything like that? You could get other information about outstanding drivers, maybe a little bit the way they do with Airbnb where there are subsequent questions. But I know from experience that if you try to put three stars, for example, for having to say, you have to reasons to who I would allege such a thing.

If you want to know if stars, for example, for having to say, you have to be reasons to Uber.

I would allege such a thing.

If you want to know if I'm satisfied at the level of, yeah, things are fine, no problems, just ask me that question. Yes, no. Well, you satisfied at 99. He runs out 100. He would, like, say yes. That's right. And if somebody had a rating in the high 90s of satisfied rides,

that they successfully completed, then there would be no reason to pump them. Yes. Let's try. And if somebody had a rating in the high 90s of satisfied rides,

that they successfully completed, then there would be no reason to pump them. Just as a background

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