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Choiceology with Katy Milkman

Judge the Judges: With Guests Daniel Kahneman, James Hutchinson & G.M. Pucilowski

Choiceology with Katy Milkman

Charles Schwab

Investing, Social Sciences, Behavioral Economics, Science, Society & Culture, Decision Making, Charles Schwab, Dan Heath, Business, Katy Milkman

4.71.5K Ratings

🗓️ 24 May 2021

⏱️ 33 minutes

🧾️ Download transcript

Summary

Many episodes of this podcast deal with cognitive biases that can hinder our decision-making abilities. In this episode of Choiceology with Katy Milkman, we look at a different kind of error: how completely irrelevant information can negatively influence our judgments, making them varied and unpredictable.

Transcript

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0:00.0

Hi, Choiceology listeners. It's Katie. This is an encore presentation of an episode we first brought you back in March of 2020.

0:08.3

We're sharing it again to coincide with the release of the much-anticipated new book by one of the episode guests.

0:15.2

Nobel laureate Daniel Kahneman's book, Noise, A Flaw in Human Judgment, written with with Olivier Saboni and Kess R. Sunstein,

0:22.7

is out now, and we thought this would be a timely companion. Hope you enjoy.

0:32.8

It's been two years since a devastating wildfire rolled through this valley town.

0:40.2

Many homeowners are still waiting on insurance settlements.

0:44.2

Lawyer Sam Barber is working on dozens of unresolved cases.

0:47.4

It's the inconsistency that bothers me the most.

0:50.3

You'll have neighbors whose homes are right next to each other.

0:55.0

They've suffered the exact same damage, but they're treated totally differently by the insurance adjusters. A California Department of Insurance spokesperson says the vast majority of...

1:00.0

That scenario, which is based on a true story, isn't uncommon.

1:04.0

Floods, earthquakes, fires, and other natural disasters can damage your house and your neighbor's house in equal measure.

1:11.9

But the insurance settlements can vary dramatically, even when neighbors have similar homes,

1:17.8

similar damage, and even identical insurance policies.

1:21.6

In this episode of Choiceology, we'll dive into a phenomenon that has major implications for homeowners.

1:28.8

Several small earthquakes rattle the nerves of Seattle residents.

1:31.8

The world of sports.

1:32.9

Meanwhile, the International Skating Union has tweaked its figure skating judging criteria.

1:38.0

And even the complex world of wine.

1:43.5

It's also the topic of Daniel Kahneman's upcoming book. I'll speak with him later

1:48.6

in the episode about his current preoccupation with noise in decision-making. I'm Dr. Katie

1:59.9

Milkman, and this is Choiceology, an original podcast from Charles Schwab.

...

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