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The Art of Charm

Jonah Berger | The Art of Persuasion

The Art of Charm

http://www.TheArtOfCharm.com

Business, Health & Fitness, Education

4.711K Ratings

🗓️ 1 June 2020

⏱️ 56 minutes

🧾️ Download transcript

Summary

In today’s episode, we cover what it means to change someone’s mind with Jonah Berger. Jonah is a marketing professor at the Wharton School at the University of Pennsylvania and internationally bestselling author of Contagious, Invisible Influence, and The Catalyst: How to Change Anyone’s Mind. The art of persuading others goes back as far as humans have had ideas we wanted to convey to others, but what does it mean to change someone’s mind, how do we persuade people to change, and how can your understanding of persuasion save you from getting sold on bad ideas? What to Listen For Why are we as humans so resistant to changing our minds? What are the 5 roadblocks to change and how can we remove them so we and those around us can grow? What strategies can we use to get people to buy into an idea rather than trying to push the idea onto them? How can you ask the right questions to allow people to make better decisions? What can we do to create a catalyst for other people to change? Why is DropBox a great example of removing roadblocks that enable more people to try your product? Why is it important for people to feel they have a sense of agency when you’re trying to persuade them to make a change or purchase? Has it become harder to persuade people of good ideas in the age of information? How should you deal with awkward pauses in conversation? How important is body language when persuading someone and how do you take that into consideration when you’re on a phone call or Zoom meeting? Persuading others is not so much about changing people’s minds as it is conveying information and allowing people to process it to arrive at the same conclusion you have. We as humans do not like feeling as if our behavior or choices are dictated to us by someone else, so if you want to convince someone that something is a good idea, you can’t just tell them it’s a good idea and they should believe it - you have to be able to show them the same information you have and let them make up their mind about it. A Word From Our Sponsors Share your vulnerabilities, victories, and questions in our 17,000-member private Facebook group at theartofcharm.com/challenge. This is a unique opportunity where everyone — both men and women — celebrate your accountability on the way to becoming the best version of yourself. Register today here! Resources from this Episode Catalyst: How to Change Anyone’s Mind by Jonah Berger Jonah Berger’s website Check in with AJ and Johnny! AJ on Instagram Johnny on Instagram The Art of Charm on Instagram The Art of Charm on YouTube

Transcript

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0:00.0

You're making your pitch, you've got your fancy slides and your PowerPoint deck or you're on the phone or whatever it is.

0:04.7

And you think that person's listening, right? You think that client or that boss or whatever it is you're trying to pitch is listening to your pitch.

0:11.3

But they're really doing as they're poking holes in everything that you're saying.

0:14.2

And so, essentially, you need to give them a better job, a different job.

0:16.9

If you give them one option, their job is poking holes in that option.

0:20.5

And so, what great sales people, what great consultants often do is they give people multiple options.

0:26.0

They give them a menu.

0:28.5

Welcome back to the Articharm podcast, a show where we bring you actionable tips and strategies to supercharge your social skills and get rid of that boring small talk.

0:38.0

Surrounding yourself with an army of awesome people and growing your social capital.

0:42.5

To unlock your hidden charisma and crush it in business, love and life.

0:46.5

Now, if you're new to the show, every single month we do toolbox episodes where we go deep into social skills development and confidence building techniques and tactics.

0:56.5

Now, imagine having a mix of experienced mentors teaching you their expertise, packing decades of research testing and tough lessons into a concise curriculum each and every week.

1:06.0

Well, that's what we do here at the Articharm. I'm AJ.

1:09.0

And I'm Johnny.

1:10.0

Now, not only we've been doing this podcast with great tips, scientifically proven strategies, as well as amazing guests,

1:16.0

we've been delivering live and online advanced and emotional intelligence training programs for over a decade.

1:22.0

And if what you've learned on this show has helped you in your life, imagine one of our tailored programs could do for you.

1:28.0

To learn more about these advanced social skills programs, go to thearticharm.com for more details and to sign up for our newsletter.

1:36.0

Now, thank you everyone for tuning in. Let's kick off the show.

1:40.0

Today, we're talking with Jonah Berger. He's an expert on social influence and how ideas, behaviors and products take off.

1:48.0

Together with his colleagues, he's conducted hundreds of experiments on what drives people's choices and behaviors.

1:54.0

Now, Jonah's a professor at Wharton School at University of Pennsylvania and he's the author of amazing books such as Contagias, Invisible Influence, and today we're talking about his new book called Catalyst.

...

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