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InsTech - insurance & innovation with Matthew Grant

John Mullen, President and CRO: Guidewire: A view from the top (289)

InsTech - insurance & innovation with Matthew Grant

InsTech

Entrepreneurship, Investing, Business

4.8 • 50 Ratings

šŸ—“ļø 11 February 2024

ā±ļø 38 minutes

šŸ§¾ļø Download transcript

Summary

Since its start in 2001, the insurance platform provider Guidewire has grown to be used by more than 540 insurers in 40 countries. Guidewire's President and Chief Revenue Officer, John Mullen, spoke to Matthew Grant about the company's journey as it continues to grow, the climate of the insurance industry and what are the driving forces of innovation in the company. Key talking points: Why standardisation of critical functions is important in the upcoming year How insurers can find ways of being innovative Collaboration - working with other corporates The value of experimentation Supporting InsTech’s New York Event in March If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletterĀ for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visitĀ www.instech.coĀ or contact usĀ [email protected] Continuing Professional Development This InsTech Podcast Episode is accredited by theĀ Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Specify how community and collaboration can help generate innovation in insurance Identify the ways insurance can develop and change in the future Summarise the role of technology in insuranceĀ  If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 289 page of the InsTech website or email [email protected]Ā to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quickĀ feedback survey.

Transcript

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0:00.0

John, great to be talking today. We're doing a lot with Guy. I really intrigued about some of the things you're doing as you grow beyond. I'm reluctant to say core legacy because you're in many ways still a growing, scaling business. But just first of all, you're calling in from Chicago. Yeah, just north of Chicago in the suburbs. Just a few short miles by as the crow flies, quite a bit of time as traffic actually since we're

0:22.3

in talking insurance course just down the road from the airswhile headquarters of all state insurance

0:28.0

and of course we brits all love talking about the weather and it's we think it's cold out here but

0:31.9

it's like really cold where you are isn't it we've been in either positive single digits or

0:37.3

negative single digits Fahrenheit for some

0:39.1

time. I think Sunday we hit somewhere in the neighborhood of minus 25 to minus 35 wind chill, which

0:45.4

that's a bit cold, yeah. That's Fahrenheit. I'm not even going to do the conversion. It just sounds

0:49.5

very, very cold. But at least the difference is you're ready for it. When we get cold, we just

0:52.5

grind to a hole. Anyway, it looks like you're warm. Let's crack on and learn a bit more about guide-wide.

0:59.0

Good morning, good afternoon, wherever you are, Matthew Grant here. And as you can tell, we are back in the US this week talking to John Mullen.

1:16.2

And we're going to be learning more about what guidewire can do across a whole range of its services,

1:20.2

but particularly this whole area of ecosystems or communities John is going to be talking about.

1:27.1

You can find out everything we're up to

1:28.4

us now at Instech on the website, www.com, including all the great things we're doing with Guidewire.

1:34.7

And if you are based in the US and fancy seeing us in New York and you are an insurer,

1:39.8

then come and join us on March the 14th at the Google offices in New York. More details about that

1:45.5

on the website. Okay, let's go back to join them myself. So just a bit about Gai, I'm sure

1:57.0

most people know you, they may not know the full breadth of what you do. So you're bringing technology

2:00.7

solutions to property, casualty, workers' comp. You've got solutions that cover

2:05.2

billing, underwriting, policy, claims management and administration systems. Also, which is what we're

2:11.0

going to be touching on today, you've been building out this ecosystem of partners, which are

2:14.4

basically connecting together, hardware, consulting and services, which

...

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