Joan Cuscó, MAPFRE & Nicolas Monsarrat, Accenture Health: Digital health in 2022 and the implications for insurers (182)

InsTech - insurance & innovation with Matthew Grant

InsTech

Entrepreneurship, Investing, Business

4.8 • 50 Ratings

🗓️ 20 March 2022

⏱️ 27 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

The healthcare industry has faced monumental changes over the past two years, with the pandemic affecting both the provision of services and consumer behaviour. Increased demand and Covid-19 lockdowns led to the acceleration of digital health technology, which in turn is now presenting fresh challenges and opportunities for insurers. Robin talks to Joan Cuscó, Global Head of Transformation at MAPFRE, and Nicolas Monsarrat, Managing Director, Strategy & Consulting, Digital Health Europe Lead at Accenture, about the digital health landscape in 2022 and what it means for the insurance industry. Talking points include: Transitioning to digital - insights from the UK, US, France and Germany Providing more value from personalised health data The role of blockchain in building trust Using digital twins to model and learn Why ecosystems and partnerships are the way ahead More information on MAPFRE’s insur_space accelerator programme is available at insur_space.com. You can also get more information about MAPFRE from the company’s InsTech London member profile page. The 2021 Accenture Health and Life Sciences Experience Survey mentioned in the podcast can be downloaded from accenture.com. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Outline how to transition to digital and the value of personalised health data Define what a digital twin is and how it can increase efficiency Describe the potential future of health insurance and its important elements If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 182 page of the InsTech London website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Transcript

Click on a timestamp to play from that location

0:00.0	Hello and welcome to you wherever you are in the world and thanks for inviting us to join you on your walk, run cycle, commute, gardening, or whatever else you do
0:22.0	whilst you're listening to us. Matthew Grant here, partner at INSEC, and I get the week off this week
0:27.8	as Robin Merton is back behind the microphone with our two guests. Now, if you are a regular listener,
0:34.2	you will know that we are speaking to people across many areas of insurance innovation.
0:39.7	And one thing for sure, there is always a lot to be learned from the insurers themselves when we talk to them.
0:45.3	They are, after all, the ones buying and using some of the great technology new and established that is out there.
0:51.8	We're particularly delighted to have Mapfrey as one of our members because they are
0:55.3	committed to supporting innovation and new ideas across many areas. Joanne Cuscoe, who leads
1:01.1	Matt Free's Open Innovation Initiative, joins us today with Nicholas Montserrat from Accenture,
1:06.7	and they are talking about digital health. Well, Robbins had a busy week.
1:11.3	He's also released his report on algorithmic underwriting in specialty insurance.
1:15.1	That was on the 15th of March and is now available on the website, www.in.com.
1:21.6	And finally, before I hand it to Robin, an offer to any of you intrigued by what we are doing at INSEC and looking for your next adventure.
1:28.4	Well, with the growth in membership numbers, global expansion and the increased volume
1:32.6	of research work and reports we are producing, we are growing the team.
1:36.5	We're hiring analysts, account managers, and more at both senior and junior levels across
1:41.0	the business.
1:42.0	So please do contact me, Matthew Grant, on LinkedIn, if you want to know more.
1:45.9	Now, over to Robin.
1:52.2	Hello, everybody, and welcome to this week's Intertech London podcast. We're going to concentrate this week on
1:58.7	digital healthcare, and I have a stellar panel.
2:02.7	I've got Nicholas Montserrat with me, who's the managing director of Accenture Digital
	...

Please login to see the full transcript.

Previous episode | Next episode

Disclaimer: The podcast and artwork embedded on this page are from InsTech, and are the property of its owner and not affiliated with or endorsed by Tapesearch.

Generated transcripts are the property of InsTech and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.