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FranklinCovey On Leadership

Jeetu Patel: Lead Through AI or Risk Irrelevance

FranklinCovey On Leadership

FranklinCovey

Business, Management

4.6 • 215 Ratings

🗓️ 10 March 2026

⏱️ 35 minutes

🧾️ Download transcript

Summary

AI is reshaping organizations faster than most leaders expect. Jeetu Patel, President and Chief Product Officer at Cisco, explains why the future will favor companies—and professionals—who become dexterous with AI tools. He shares how Cisco transformed from a collection of acquired product “fiefdoms” into an integrated platform company, opened its ecosystem to partners, and embedded an AI-first mindset across a 30,000-person organization. Patel also explores how AI agents will change the nature of work, why leaders must distinguish megatrends from hype cycles, and how culture shifts require both top-down clarity and bottom-up participation. For leaders navigating technological disruption, the message is direct: embrace the tools, focus on meaningful problems, and build teams capable of adapting at scale. FranklinCovey’s world-class learning solutions—delivered Live-Online, On Demand, or Live In-Person—are designed to build exceptional leadership skills and enrich your culture at every level of your organization. To learn more, email us at info@franklincovey.com, visit franklincovey.com, or call us at: 1-888-868-1776

Transcript

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0:00.0

There's only going to be two kinds of companies and two kinds of people in the world.

0:03.0

One's that are dexterous with the use of AI and others that will really struggle for relevance.

0:10.0

And, you know, it's like what someone told me one time is the next.

0:12.9

It's like, people resist change.

0:15.1

People don't like change.

0:16.4

But if you don't like change, wait until you encounter irrelevance.

0:23.3

It's a whole lot more painful.

0:29.3

So the way that you stay relevant in the society of the future is by making sure that you get dexterous at the use of these tools. Because if you do, then what ends up happening is your

0:33.4

throughput goes up by several orders of magnitude. And if your throughput goes up by several

0:38.4

orders of magnitude, there's all kinds of logic in the world to keep you employed because then

0:44.3

you're going to be able to continue to add value. And the kind of impact you'll have on society

0:49.6

and the world will be very different.

0:55.0

Hello, and welcome to Franklin Covey on leadership. I'm your host, Will Hodling.

0:59.0

Today's conversation is with G2 Patel, the president and chief product officer at Cisco, where he leads a 30,000 person organization and has undergone an incredibly successful transformation in the last many years.

1:12.3

Prior to leading the team at Cisco, he served as the chief product officer and chief strategy

1:18.1

officer at Box and also worked at EMC and Dell. In addition to his work leading many technology

1:24.1

companies, he also serves on the board of many smaller tech companies. So he gets to

1:28.9

see this ecosystem evolve for multiple angles. In today's conversation, we'll discuss Cisco's strategic

1:34.6

transformation, how he's built an innovative AI-first culture, his leadership approach and style,

1:41.4

and much, much more. G-2 Patel, thank you very much for joining today and welcome

1:45.1

to Franklin Covey on leadership. Thank you for having me, Will. Good to see you. Absolutely, very

1:50.0

excited for today's conversation. So I'm going to start with a very basic boring 101 question. And then we're

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