ITL074 : An Easy Way to Make Someone's Day
In the Loop with Andy Andrews
Matt Lempert
4.9 • 614 Ratings
🗓️ 2 March 2013
⏱️ 12 minutes
🧾️ Download transcript
Summary
Andy and AT share a message from a listener about an amazing moment the listener created in a restaurant by honoring a friendly waiter.
When you honor people and give them a “standing ovation,” amazing things happen.
· Everyone involved will end up paying it forward.
· It will change the way they interact with everyone for at least the rest of the way.
· It will create an immeasurable ripple effect.
We’re very quick to tell someone when things aren’t done properly.
· Why don’t we point out when things are done right?
· We can change our culture by beginning to do things differently, and honoring those who get it right…instead of always complaining when something is wrong.
We’re either doing something or nothing.
· Which one are you doing?
· If you’re doing something, Andy wants to hear about it.
· We’ve all got the guts to tell everyone how bad someone did, but who has the guts to tell someone what a different they made?
Were you encouraged or helped by this podcast? Send it to a friend!
Questions for Listeners
· Have you given a “standing ovation” recently? Andy wants to hear about it! Call, email, or contact us on Facebook or Twitter.
o Phone: 1-800-726-ANDY
o E-Mail: InTheLoop@AndyAndrews.com
o Facebook.com/AndyAndrews
o Twitter.com/AndyAndrews
Transcript
Click on a timestamp to play from that location
| 0:00.0 | You're listening to In the Loop with Andy Andrews, a unique opportunity to see life from a different perspective with New York Times bestselling author, Andy Andrews. |
| 0:12.2 | Now here's your host, Andy Trobb. |
| 0:15.3 | Andy Andrews, great to be with you again, my friend. |
| 0:17.9 | Hey, AT. I'm excited to be with you. |
| 0:20.7 | So we've got all these listeners, |
| 0:23.0 | tens of thousands, hundreds, who knows, it's a, there's downloads by the tens of thousands |
| 0:28.6 | every week. And some people take the time to write about some actions they've taken. So here's one. |
| 0:36.5 | And this is from Greg. So here it is. He said, |
| 0:43.3 | I had told my wife and girls about your recognition of great service in restaurants. We were in |
| 0:49.9 | Cracker Barrel with my wife Karen, my daughter, Kara, and a couple of her teenage friends. |
| 0:55.2 | The young man that served us had such a great personality. He made us laugh and he made sure our |
| 1:00.3 | glasses were always full and he quickly took care of our requests. I told Karen that we needed |
| 1:04.9 | to make him feel special and we needed to recognize him. I told Kara and her friends our plan, |
| 1:11.1 | and at first they all of a sudden had to go to the bathroom, |
| 1:14.4 | but after I coaxed them into staying and helping them understand |
| 1:18.5 | what this would mean to the young man, |
| 1:20.7 | they stayed and they participated. |
| 1:23.0 | I requested that the manager come to our table. |
| 1:27.1 | Once he arrived, I asked the manager to bring our server to the table. |
| 1:31.3 | Wow, I love this. |
| 1:33.3 | As the young man walked up with a concerned look on his face, naturally, I said that I wanted |
| 1:39.3 | to share something. |
... |
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