"It's Not My Fault"

Manager Tools

Mike Auzenne

Careers, Feedback, Leadership, Business, How-to, Development, Strategy, Management, Skills, Coaching, Advice

4.6 • 1.3K Ratings

🗓️ 21 August 2023

⏱️ 31 minutes

🔗️ Recording | iTunes | RSS

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Summary

Many directs' common response to negative feedback is to say, "It's not my fault." It's understandable, it's self protective, but it also completely misses the mark of the purpose of feedback. Here's how to handle it.

Transcript

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0:00.0	Welcome to Manager Tools.
0:03.1	Today's cast, it's not my fault.
0:06.3	The questions this cast answers are, what do I say when directs tell me it's not their
0:10.3	fault?
0:11.3	Should I figure out whose fault things are?
0:13.6	And how important is fault to a manager?
0:16.7	If you want answers to these questions and more, keep listening.
0:22.3	Hey there it's Sarah from Manager Tools and I want to give you the opportunity to come
0:26.7	hang out with me virtually that is.
0:29.4	On August 31st, I'll be hosting a virtual effective communicator conference.
0:35.6	And for that four and a half hours, you and I can learn how to help you communicate
0:41.1	better with everyone around you, whether it's your co-workers or individual in your personal
0:46.9	life, that you're struggling to understand how they think, I know how to help you have
0:53.8	better relationships.
0:55.3	Well, visit us online at manager-tools.com forward slash training to sign up today.
1:02.5	All right, okay, this is a fun one.
1:05.6	This one had me, it's interesting, as I was reading, had me thinking a lot of conversations
1:10.7	I've actually had relatively recently.
1:13.8	That is, if you're a manager and you are implementing the Manager Tools Trinity, what
1:19.8	that means is you've rolled out one-on-ones and you're through rolling out feedback, positive
1:25.0	that is, and things are going well, right?
1:28.2	Things are going great, you're building relationships, you're giving positive feedback, everybody's
	...

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