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Radical Candor: Communication at Work

It’s About Humans, Not Resources | 22

Radical Candor: Communication at Work

Radical Candor

Careers, Relationships, Society & Culture, Business

4.7740 Ratings

🗓️ 30 May 2017

⏱️ 26 minutes

🧾️ Download transcript

Summary

Do you ever get so caught up in achieving results at work that you forget that the people around you are real people? Even the most empathetic of us can make this mistake. This episode, Kim and Russ are joined by guest Al Guido, President of the San Francisco 49ers, to share stories and advice for putting the human back in human resources. Learn more about your ad choices. Visit megaphone.fm/adchoices

Transcript

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0:00.0

Hello and welcome to Radical Cander, a podcast from Panoply and Gretchen Rubin's Onwear

0:07.1

project about how not to hate the boss you have or be the boss you hate.

0:11.1

I'm Russ Larraway, co-founder of Cander Inc. and career-long operational manager across

0:15.3

the Marines, Google, and Twitter.

0:17.4

And I'm Kim Scott, also co-founder of Canter, Inc., former executive at Google and Apple, and former CEO coach, and last but not least, author of Radical Candor.

0:28.3

Yeah, and Kim, for today's episode, we're talking about this idea that sometimes in business, you get so caught up in achieving results, which of course, that's why we're all there, right?

0:40.9

But you get so caught up in trying to achieve results that you forget about the fact that the people you're achieving these results with, they're real people.

0:49.1

Actual humans.

0:50.1

Actual humans that you're working with.

0:52.4

One of the things that Josh Reeves, the co-founder and CEO of Gusto says, is that people

0:59.2

are not resources.

1:01.6

They're people, they're humans.

1:03.6

And he objects to the term human resources.

1:05.8

And I love that about Josh.

1:07.3

And I think that's the spirit of our show, a little more human, a little less resources.

1:12.7

And so I think maybe where the start of this, where sometimes this goes a little bit wrong,

1:17.5

is that people are trying to show up to work and they're trying to be professional.

1:22.8

Yes. Right? They're shown up to work and it's this maybe antiseptic, not entirely themselves, but version of themselves.

1:30.0

And really, I think the big problem there is that when we're trying to be professional, we'll often leave the best part of ourselves, our humanity at home.

1:40.0

And beyond that, the spirit of this episode is not just a manager to direct report type of feedback, right?

1:49.6

Yeah.

1:50.0

This stuff applies 360.

...

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