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The Journal.

Israel-Hamas War Tests Musk's Content Policies

The Journal.

The Wall Street Journal

News, Daily News, Business News

4.25.8K Ratings

🗓️ 16 October 2023

⏱️ 15 minutes

🧾️ Download transcript

Summary

The war between Israel and Hamas is one of the biggest tests of social-media’s content policing in years. Platforms have been dealing with a range of challenges, such as misidentified video footage, fabricated information and violent content. As WSJ's Tim Higgins explains, Elon Musk’s Twitter-turned-X has had major stumbles and is drawing European regulators' scrutiny. Further Reading: -Elon Musk and Linda Yaccarino Point X in Different Directions Amid Israel-Hamas War -X Fumbles First Big Musk-Era Test of Content Policies After Israel Attack Further Listening: -Elon Musk’s ‘Demon Mode’ -Elon Musk Wants to Build an Everything App -Elon Musk on 2022 Politics, Succession Plans and Whether AI Will Annihilate Humanity Learn more about your ad choices. Visit megaphone.fm/adchoices

Transcript

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0:00.0

When Elon Musk bought Twitter, now called X about a year ago, the platform had some challenges.

0:12.4

Twitter is a company that has never been a huge money maker over the years.

0:19.8

It's lost a lot of money, it's struggled to kind of find its way.

0:23.6

This was before Elon took over and now it's just seen its revenue fall even more.

0:29.9

What's our colleague Tim Higgins?

0:32.3

For the last year, Musk has been trying to turn around the company's business.

0:37.4

He's laid off thousands of employees, loosened content moderation, and tried to open up the

0:42.9

platform to different points of view, promoting it as a bastion of free speech.

0:49.4

But in the last week, that strategy has been put to the test after the war began between

0:55.8

Israel and Hamas.

0:59.8

When you look at X in that kind of early days, you could see lots of content that looked

1:07.2

like maybe it was coming from a war zone and it was being purported to being from the

1:12.7

war zone, old video clips being misleadingly repurposed, even a fake White House press release

1:20.9

widely circulated.

1:23.0

The sorts of things that people say can be potentially harmful, the things that make

1:29.9

experts and observers really worried.

1:32.8

How would you characterize how important this moment is for X?

1:39.5

This is Elon Musk's first big test as the owner of X.

1:44.6

This was the concern when he started making major changes to how the company operated,

1:49.7

how it addressed misinformation, how it addressed disinformation, and the warnings were that

1:57.4

X wouldn't be prepared when something big happened and now something big has happened.

2:04.6

Welcome to the journal, our show about money, business, and power.

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