Isabelle Santenac: Global Insurance Leader, EY: Breaking the mould - technology, talent and transformation (193)

InsTech - insurance & innovation with Matthew Grant & Robin Merttens

InsTech

Business, Entrepreneurship, Investing

4.9 • 51 Ratings

🗓️ 12 June 2022

⏱️ 25 minutes

🔗️ Recording | iTunes | RSS

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Summary

Isabelle Santenac, Global Insurance Leader at EY, joins Robin on Podcast 193 to share her views on the future of insurance, digital transformation and why the industry needs to get better at attracting talent. The conversation covers the importance of 'human capital' to support automation and communicating career opportunities to people with digital and technology backgrounds. They also discuss how EY is supporting insurers in tackling legacy issues and emerging opportunities in ESG and embedded insurance. Talking points include: The importance of diversity and inclusiveness How to get younger workers interested in insurance Consumer expectations - why ESG matters The growth of ecosystems and open insurance Legacy investment vs greenfield development You can read more from Isabelle and EY about the topics discussed in this podcast by downloading the EY 2022 Global Insurance Outlook. More InsTech content featuring EY is available on the company’s member profile page on our website. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Explain the importance of ESG for insurers and some of the opportunities emerging within this space Describe some of the barriers faced by younger workers entering the insurance industry and how these can be overcome Summarise the benefits and challenges to consider for legacy investments when compared with greenfield developments If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 193 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Transcript

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0:00.0	Good morning, good evening. Welcome back or if you've just discovered us, well, thank you for
0:17.7	plugging in or sharing us out loud wherever you are.
0:21.0	I'm Matthew Grant, joint partner at Instec, but I'll be out of your way in a minute and handing over to my co-partner, Robin Merton's, this week talking to Isabel Sontanac from EY.
0:31.0	You're going to hear what EY is discovered from talking to his clients and the buyers of insurance about topical issues such as climate and ESG, open insurance,
0:39.0	embedded insurance and our old friend, the legacy stack. Elsewhere this week, we're hearing
0:44.2	that Lloyds is going to be withdrawing insurance from Russian ships, transporting oil, and after a
0:49.4	chaotic week of air travel in the UK, no doubt many people will be discovering whether
0:53.6	they had insurance
0:54.4	for their flight cancellation or disruption. Both are a reminder of the critical role that insurance
1:00.0	plays in our business and personal lives and now global politics too. We're exploring the world
1:05.6	of the uninsured and uninsurable at INSTECH may be worth a future event or report.
1:12.6	You've probably heard about the insurance protection gap.
1:17.2	Figures vary but approximately 80% of the world's assets that are not insured.
1:23.6	Contact us now, myself by LinkedIn or hello at instec.com, if you have an uninsurable story or better still, if you are building a solution to plug that insurance gap. We may be able to
1:28.4	share your story. Talking of sharing stories, we're working with over 170 companies from
1:33.3	insurers buying technology and analytics to those of you building and selling it. If you're not
1:38.4	yet one of our corporate members and wondering what you're missing, then ask us how we can help you
1:42.6	at hello at instec.com. Okay, that's enough for me.
1:47.2	Here's Robin and Isabel.
1:53.6	So I'm thrilled to have with me today, Isabel Sontanak. She's the global insurance lead at
1:58.8	Consultantz EY. Isabel, thank you very much for joining me.
2:02.3	Have you managed to get to Paris off your globe-trotting life?
	...

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