Is Your Voicemail Stopping You From Closing More Loans

Loan Officer Freedom

Carl White

Education, Business, How To

4.9 • 753 Ratings

🗓️ 26 October 2020

⏱️ 24 minutes

🔗️ Recording | iTunes | RSS

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Summary

Voicemail is a simple and standard phone function, but it has a MAJOR impact on our business and the perception others have on us. Did you know that?

If you're like most loan officers, handing out your cell phone number is a best practice and I get it, I've done it too! Regardless of whether or not you're handing out your cell phone number, the question remains, is there an opportunity for your clients, referral partners, prospects, etc. to hit your voicemail...or worse...a message that says your voicemail box is full? 😱

Sometimes we don't even realize it, but when someone isn't able to reach us that could keep them from doing business with us. How many times have you heard agents say that they get frustrated when they are unable to reach their lender?

But we certainly aren't available 24/7 so what can we do?

We've found a great solution to be able to answer the phone at anytime...without YOU actually answering the phone. Tune in to hear how you can implement this solution.

Want to chat about even more strategies and solutions like this? Schedule a time to chat with us at LoanOfficerStrategyCall.com.

Transcript

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0:00.0	Hello, everybody. This is Carl White. You are listening to Loan Officer Freedom number one
0:10.2	podcast in the world today as I'm transmitting from the world headquarters of the mortgage
0:16.1	marketing animals here in the undisclosed communications headquarters for loan officers nationwide.
0:24.1	And I'm joined today by my cohort, whatever that is, Mike Cardacia.
0:29.7	Good to see, my brother.
0:30.8	Good to see you too, Carl.
0:31.9	Always a fun day when we get to change some lines, make another podcast, brother.
0:35.3	You know, I, man, you said that right, man.
0:37.8	I'm going to write that line down.
0:39.0	My favorite things to do, man.
0:40.7	I like that.
0:41.9	So today, you're listening to the right episode.
0:45.2	This is going to be a little different,
0:46.6	but you'll listen to the right episode if you want to, gosh, how do we say this?
0:53.5	If your voicemail as a loan officer is a big, big, big deal,
1:00.7	it's way bigger than what you think it is. I promise you. So, Mike, why don't you,
1:05.6	won't we start off by, and again, we're not, we're not throwing anybody under the bus here. You just, you, you heard something on a voicemail and, and, and, and you called me up and we discussed it for a little bit. And I thought, man, that's an episode, excellent episode on the podcast. So once you talk a little bit about the voicemail that you got. Yeah, yeah, it's a great story. I called a loan officer that reached out for help actually one time from our podcast.
1:30.1	And when I went to follow up, the voicemail was something along the lines of, hey, sorry, you miss me.
1:37.9	Why don't you wait a little while and call me back later?
1:40.3	And if not, leave a voicemail and I'll call you when I can.
1:43.8	And that was the message, Carl, was, hey, try me again later. What do you think about that? Well, I think, well, it's better than some I've heard because some I've heard says, I'm sorry, this voicemail box is full. Right. I've heard that one a lot too. A lot. Yeah. And I want you guys to think about it.
2:00.9	And I get it.
	...

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