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Every Little Thing

Is It Weird to Be Nice to Alexa?

Every Little Thing

Gimlet

Comedy, Education, Science

4.64.6K Ratings

🗓️ 16 August 2021

⏱️ 17 minutes

🧾️ Download transcript

Summary

This week we’re hitting repeat on one of our favorite episodes: Listener Elizabeth wants to know if it’s weird to say “please” and “thank you” to her Google voice assistant. ELT talks to former Alexa insider Daren Gill (now senior director of product at Spotify), and human-robot interactions expert Leila Takayama to find out whether people are typically polite to machines. Learn more about your ad choices. Visit podcastchoices.com/adchoices

Transcript

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0:00.0

Hi, ELT. It's Elizabeth in Portland, Morgan. I have a question for you.

0:07.0

We have a Google device within our house that you can ask questions to, kind of like the Alexa's for Amazon and, I don't know, Siri for Apple.

0:17.0

And whenever I talk to it, I always say please and thank you. And my husband says

0:22.6

that's weird and not necessary. What is the appropriate standard for that? Thank you.

0:33.1

Hi, this is Elizabeth. Hey, Elizabeth, it's Flora from Every Little Thing. Hey, how you doing,

0:38.0

Flora? I'm doing well. So you have a Google voice assistant. What do you use it for? On a regular

0:44.4

basis, I usually ask Google to set timers or answer questions. I'll yell at my kids to come downstairs

0:51.1

instead of like screaming if they're in the basement or in their rooms. I'll be like, okay, Google, please broadcast. It's dinner time. Like, it feels very, like,

0:59.4

Jetson-esque of me. What's your relationship like with your Google Voice assistant? It's definitely

1:06.1

a closer relationship than some of my other. Like, I don't talk to my vacuum or my toilet or like my

1:13.6

toaster. It's not like whenever I get my bread. I'm like, oh, toaster, thank you. That's a

1:18.0

perfect toasting. I don't know. It just, it feels more personal, sort of like somebody who's in the

1:22.8

house more than any other machine I've ever interacted with. Really? Yeah. I can't think of anything else.

1:30.3

I mean, I guess I had a speak and spell when I was growing up, but you know that robotic voice,

1:35.6

like, you know, five plus five is ten. It didn't even feel close to human. Do you have a picture

1:42.9

in your head for your Google voice?

1:45.5

Yeah, I do.

1:46.4

I totally do.

1:47.7

Google's just like a nice guy from Indiana who just wants to help you.

1:53.9

He was probably 5'8 brown hair wearing a polo shirt, like maybe a corporate branded Google polo shirt with Chikos.

2:07.7

Really nondescript shoes. Something with really good art support.

2:13.2

Do you have a name for him?

...

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