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Recode Daily

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Recode Daily

Recode

Society & Culture, Science, Technology

4.61.3K Ratings

🗓️ 24 June 2021

⏱️ 11 minutes

🧾️ Download transcript

Summary

Or is it just my smart thermostat being remotely controlled by my power company without my knowledge? Power companies all over the country have been known to do this. Recode’s Sara Morrison (@SaraMorrison) explains. References: Read Sara’s story here. Read the KHOU coverage cited in the episodes here. Enjoyed this episode? Rate Recode Daily ⭐⭐⭐⭐⭐ and leave a review on Apple Podcasts. What do you want to learn about on Recode Daily? Send your requests and questions to recodedaily@recode.net. We read every email! Subscribe for free. Be the first to hear the next episode of Recode Daily by subscribing in your favorite podcast app. Learn more about your ad choices. Visit megaphone.fm/adchoices This episode was made by: Host: Adam Clark Estes (@adamclarkestes) - Producers: Alan Rodriguez Espinoza (@ardzes), Sofi LaLonde - Engineer: Paul Mounsey Support Recode Daily by making a financial contribution to Vox! bit.ly/givepodcasts Learn more about your ad choices. Visit podcastchoices.com/adchoices

Transcript

Click on a timestamp to play from that location

0:00.0

Support for this episode comes from user testing.

0:04.0

Reading mines is hard. Good news is you don't have to.

0:08.0

Remove the guesswork by including direct customer feedback using user testing at each stage of the product development process.

0:15.0

Companies need to move quickly to build experiences that meet changing customer expectations

0:20.0

all while minimizing risk and costly rework.

0:23.0

With user testing you can get rapid feedback from your target audiences

0:27.0

so that you can make higher confidence decisions earlier and faster.

0:31.0

Design, develop, deliver, and optimize products and experiences with confidence and less risk.

0:36.0

Start your free test today at usertesting.com slash Vox.

0:51.0

Texas faces another potential energy crisis this summer.

0:55.0

In a place where temperatures can reach highs of well over 90 degrees,

0:59.0

air conditioners stand to use a huge amount of electricity and that puts a strain on the power grid.

1:04.0

Sometimes energy companies take preventative measures they adjust people's thermostats automatically and remotely to save energy.

1:10.0

But we're learning sometimes customers have no idea their power company is doing this.

1:15.0

This isn't happening just in Texas, it's happening everywhere.

1:20.0

Here to explain is recode Sarah Morrison.

1:23.0

Hey Sarah.

1:24.0

Hey Adam.

1:25.0

So Sarah, tell me more about the story in Texas.

1:29.0

So Houston News Outlet, KHO, you reported a family.

1:34.0

Some, you know, noticed that their thermostat had been raised up to 78 degrees

1:39.0

and they sort of didn't realize why and that turned out that they had agreed to this program called smart savers Texas

...

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