Is it hot in here?
Recode Daily
Recode
4.6 • 1.3K Ratings
🗓️ 24 June 2021
⏱️ 11 minutes
🧾️ Download transcript
Summary
Transcript
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| 0:00.0 | Support for this episode comes from user testing. |
| 0:04.0 | Reading mines is hard. Good news is you don't have to. |
| 0:08.0 | Remove the guesswork by including direct customer feedback using user testing at each stage of the product development process. |
| 0:15.0 | Companies need to move quickly to build experiences that meet changing customer expectations |
| 0:20.0 | all while minimizing risk and costly rework. |
| 0:23.0 | With user testing you can get rapid feedback from your target audiences |
| 0:27.0 | so that you can make higher confidence decisions earlier and faster. |
| 0:31.0 | Design, develop, deliver, and optimize products and experiences with confidence and less risk. |
| 0:36.0 | Start your free test today at usertesting.com slash Vox. |
| 0:51.0 | Texas faces another potential energy crisis this summer. |
| 0:55.0 | In a place where temperatures can reach highs of well over 90 degrees, |
| 0:59.0 | air conditioners stand to use a huge amount of electricity and that puts a strain on the power grid. |
| 1:04.0 | Sometimes energy companies take preventative measures they adjust people's thermostats automatically and remotely to save energy. |
| 1:10.0 | But we're learning sometimes customers have no idea their power company is doing this. |
| 1:15.0 | This isn't happening just in Texas, it's happening everywhere. |
| 1:20.0 | Here to explain is recode Sarah Morrison. |
| 1:23.0 | Hey Sarah. |
| 1:24.0 | Hey Adam. |
| 1:25.0 | So Sarah, tell me more about the story in Texas. |
| 1:29.0 | So Houston News Outlet, KHO, you reported a family. |
| 1:34.0 | Some, you know, noticed that their thermostat had been raised up to 78 degrees |
| 1:39.0 | and they sort of didn't realize why and that turned out that they had agreed to this program called smart savers Texas |
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