Is AI Taking the Human Out of the HR Department?

Bold Names

The Wall Street Journal

Technology

4.4 • 1.4K Ratings

🗓️ 2 February 2024

⏱️ 19 minutes

🔗️ Recording | iTunes | RSS

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Summary

Will the human resources department be replaced by robots? Not quite, but the use of generative artificial intelligence in HR is on the rise. WSJ reporter Chip Cutter tells us how companies are incorporating AI tools internally and what might change in the future. Plus, we hear from Reshma Saujani, the founder of Girls Who Code and Moms First, who recently introduced paidleave.ai, a free AI-powered chatbot designed to help workers navigate paid family leave benefits. Saujani tells WSJ’s Charlotte Gartenberg about what she sees as the potential risks and benefits of AI in the workplace. What do you think about the show? Let us know on Apple Podcasts or Spotify, or email us: [email protected] Further reading: New York City Passed an AI Hiring Law. So Far, Few Companies Are Following It. How AI Will Change the Workplace HR Departments Turn to AI-Enabled Recruiting in Race for Talent The Do's and Don'ts of Using Generative AI in the Workplace Learn more about your ad choices. Visit megaphone.fm/adchoices

Transcript

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0:00.0	Like some kind of Pizza Ninja, Domino's are slicing their prices.
0:05.0	Domino's price slice.
0:07.0	Small pizzas now 8 quid, medium now 10 quid,
0:10.0	and large now 12 quid.
0:12.0	Yet we're making cuts too.
0:14.0	In 11th of February 24, minimum delivery spend, charges and areas may apply.
0:18.0	To's and see, see Domino's.
0:20.0	UK. Perhaps you or someone you know has exclaimed in dismay,
0:26.7	AI is going to take my job.
0:30.0	Critics fear the rapid growth of AI could threaten jobs or be used for malicious purposes.
0:35.2	Another concern is could AI take jobs?
0:37.7	Let's focus now on AI's impact on the way we work.
0:40.8	One of the biggest worries people have about AI is but take our jobs.
0:45.9	It turns out some companies are already using or considering using generative AI internally.
0:52.9	According to a Gartner survey from June 2023,
0:56.5	most organizations appear open to adopting new HR tech.
1:00.6	Only 15% of the HR leaders they surveyed said they had no plans to add generative AI to their HR processes.
1:08.0	So, whether you're an AI optimist or pessimist,
1:12.0	generative AI is likely coming to your workplace if it's not there
1:16.2	already.
1:17.2	A lot of CEOs are going to their teams and saying, okay, you work in marketing, how are you
1:21.8	going to use Gen AI to sell better, to operate faster and cheaper?
	...

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