Hey there. Hope it's going okay as I drop into the feed on a Saturday. So as you know, the team at ABC makes a lot of other podcasts. And if you like True Crime, the latest series from the team is a really juicy story that you're not going to want to miss. It's called The Hand in the Window. So this takes place in Ashland, Ohio, where a woman made a 911 call to report her own kidnapping using her

captor's phone. After she was rescued, investigators discovered she wasn't his first victim. In fact,

she had narrowly survived a serial killer. You can keep listening to hear the first episode

right here, and if you like it, you can follow the show on whatever podcast app you are using

right now. Just search for the hand in the window. Okay, here's the episode. Ready to launch your

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As a 911 dispatcher for more than two decades,

Sarah Miller has made a career out of staying calm under pressure.

I've worked three different locations.

Do you like it?

Yeah, I was made to be a dispatcher.

Sarah says she's good at multitasking, which she says is a requirement for the job.

We usually have six to eight screens depending on what center you're at.

When Sarah starts a shift, she logs into all those computers, and then she waits.

You never know when the call will come in or what kind of call it's going to be.

...