Instant gratification with Michele Tucci, André Marques, and Anit Antony
How to Lend Money to Strangers
Brendan le Grange
4.9 • 43 Ratings
🗓️ 23 September 2021
⏱️ 40 minutes
🧾️ Download transcript
Summary
Last week I had the pleasure of hosting a panel discussion at a virtual event hosted by some of my friends and ex-colleagues at TransUnion in the Philippines. The theme of the day’s talk was on how lenders can meet the ever-growing demand consumers have for instant gratification, and since that include talk of BNPL and alternative data scores among other topics that have been popular here, I decided to record and edit it into an episode.
“So imagine I'm on a shopping site, I've added stuff to my cart, then I get a message that says if you have a certain card you'll get 10% cashback. But I don't have that card. I'd like to get that 10% cashback, after all, I've made a substantial purchase, right? But then it flashes at you and it says, ‘apply now’. So I click on that, go through the credit approval process in a few minutes, get back the card number, the CVV number, expiry date, and use that to complete the transaction get that 10% cashback. That’s instant gratification. And if I'm going for lunch today, can I get that card approved, the plastic embossed, and in my hand before I call my friends and take them out for lunch. That’s instant gratification”.
I was joined by Michele Tucci of CredoLab, Andre Marques of Provenir, and Anit Antony from TransUnion
If you have any feedback, questions, or if you would like to participate in the show, please feel free to reach out to me at brendan@howtolendmoneytostrangers.show
A full written transcript with timestamps can be found at https://www.howtolendmoneytostrangers.show/episodes/episode-10
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Transcript
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| 0:00.0 | The risk of giving into temptation is as old as humanity, but there are reasons to think |
| 0:05.1 | that people today are having to work harder to resist it, particularly when it comes to |
| 0:09.5 | consumer behaviour. |
| 0:11.3 | Digital technology has made it easier and faster to buy goods and services in an instant, |
| 0:16.1 | without the delays of processing that once comprise an emboldt cooling off period. |
| 0:21.2 | This might sound like a headline from today's papers, but in fact it was from an article |
| 0:25.4 | in the Financial Times published seven years ago, almost to the day. |
| 0:29.2 | At a time when Klaner was around, yes, but only just beginning its global expansion, when |
| 0:35.6 | a firm was only two years old and after pages to come and sign. |
| 0:59.6 | Welcome back to Heart's Lynn Manieta's Strangers, the podcast about consumer lending strategies |
| 1:04.8 | across the credit life cycle and around the world. |
| 1:08.4 | Today we're back in the Philippines with a different sort of an episode. |
| 1:11.5 | This morning I had the pleasure of chairing a panel discussion for TransUnion as part |
| 1:15.8 | of their big data summit. |
| 1:17.9 | Since the topics that we discussed included by and after and alternative credit scores, |
| 1:23.4 | two topics that are already popular on the show, I thought I'd take the opportunity to |
| 1:27.4 | record our discussion and turn it into this episode. |
| 1:31.4 | I was joined on the panel by Mikaeli Tucci of Credolabs. |
| 1:35.5 | Credolabs work with NIOBANGs, Challenger B&PL, any digital vendor really to build alternative |
| 1:41.5 | data credit scores to help increase access to credit. |
| 1:45.2 | And Mikaeli is their chief product officer. |
| 1:47.8 | Mikaeli has held product management, business development and international consulting roles |
... |
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