4.9 • 851 Ratings
🗓️ 27 February 2023
⏱️ 38 minutes
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0:00.0 | Contacting customer service |
0:01.9 | For a lot of people, that's an easy way to ruin a good day. |
0:06.8 | But at Zendesk, we make the customer experience better. |
0:10.1 | Better for your grand, better for your florist, better for the guy in Apartment 3A. |
0:14.4 | Better for you. |
0:15.8 | Better for everyone. |
0:17.2 | Because some say the customer is always right. |
0:19.6 | We say the customer is always human. |
0:22.5 | And as fellow humans, we want to do something better for all of us. |
0:26.4 | Zendesk. |
0:27.2 | Customer experience with AI built for humans. |
0:35.5 | All right, welcome back into the Nick Bob podcast. I am taping this. |
0:39.3 | It is about 11.30 in the morning. It is Monday, February 27th, and basketball is on my brain. |
0:49.4 | So basketball is what is on the podcast. Going to talk a little Creighton, going to talk a little Nebraska, |
0:55.5 | and get you on your merry way. |
0:58.5 | Let's start with the Blue Jays. |
1:00.9 | So, you know, you always got to balance the big picture |
1:04.0 | with the immediate moment when going through the course |
1:08.2 | of a college basketball season. |
1:09.8 | For instance, in hindsight now, the freak out in December for Creighton seems silly now, doesn't it? |
1:18.8 | But in the moment, losing six in a row, struggling, it felt completely warranted to be concerned for Creighton. |
1:28.0 | Just like even on the flip side to the team 50 miles down the road from Creighton |
... |
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