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The Journal.

Inside an iPhone Heist

The Journal.

The Wall Street Journal

Business News, News, Daily News

4.25.8K Ratings

🗓️ 21 December 2023

⏱️ 21 minutes

🧾️ Download transcript

Summary

Thieves across the U.S. are stealing people’s iPhones, using them to loot victims’ bank accounts and personal information. After investigating for over a year, WSJ’s Joanna Stern unpacks how the crime works and how Apple is trying to prevent it. Further Reading and Watching: - The Hidden iPhone Setting Thieves Use to Lock People Out of Apple Accounts - An iPhone Thief Explains How He Steals Your Passcode and Bank Account - Apple Makes Security Changes to Protect Users From iPhone Thefts Further Listening: - How Apple Lost to the EU - Apple Bets Big on ‘Nerd Helmets’ Learn more about your ad choices. Visit megaphone.fm/adchoices

Transcript

Click on a timestamp to play from that location

0:00.0

One night in November of last year, Rayhan Ias was out at a bar in New York City when she saw a stranger talking to her friends.

0:13.0

My friend was talking to a few people.

0:16.0

I joined, my phone was in my hands,

0:19.0

and then the person said hi to me and then grabbed my phone and disappear.

0:25.0

The person had taken off with her phone and in a matter of minutes

0:30.0

Rayhahn's life was turned upside down.

0:34.0

Earlier this year, she sat down with our colleague Joanna Stern to tell her story.

0:38.8

So you realize your phone has been stolen.

0:42.0

What do you do next at the bar?

0:45.2

I log in to find my iPhone on my friend's phone right away.

0:49.6

And what happened?

0:50.9

I couldn't log in. It turned out the thief hadn't just taken her phone. He'd also

0:56.3

gotten a hold of her passcode. The series of typically four to six numbers you

1:01.6

use to unlock your phone.

1:03.0

And over the next couple of days,

1:05.0

Rayhan noticed thousands of dollars had disappeared from her bank account.

1:09.0

And that's when it hit me that this is way beyond just a petty phone theft and that's when I also

1:16.7

started getting worried what else is going to hit me.

1:22.3

Over the last year Joanna has heard from over 100 people like Rayhan, who fell victim to the same kind of crime,

1:29.0

a crime that revolves around the iPhone's pass code.

1:32.0

It's a scheme that's exposing security... that revolves around the iPhone's pass code.

1:33.0

It's a scheme that's exposing security vulnerabilities

...

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