Imperfection Sells On Social media - David & Donni

Social Proof Podcast

Social Proof Network

Entrepreneurship, Business

5 • 2K Ratings

🗓️ 28 May 2022

⏱️ 5 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

This is a clip from : Pay Me Back! - Episode #250 w/ David & Donni

As entrepreneurs, business owners, and visionaries, what makes us trustworthy? What are some of the signs to be aware of before you are in danger of losing out on business and more opportunity? Lack of consistency, making mistakes repeatedly, overpromising and lack of follow through are all symptoms of a business teetering with loss of trust from their customers/clients. In this episode we will dive into How To Build Brand Trust and :

- Honesty and Integrity : our need to stay true to our word, follow up with action , and execute on publicly declared intentions.

- Under Promising and Over Delivering : how to make small promises with guarantees and seeking to give more than what your client/customers ask for.

- Responding to Criticism : the importance of handling the honesty, critique, and feedback of your clients/customers with class, grace, and an open approach.

- The Power of Loyalty Programs : giving those who do business with you repeatedly incentives to continue doing business with you and becoming raving fans.

- Hiring Well and Highlighting Reviews: making the right calls on who is a part of your team and bringing the spotlight to stories of success within your organization.

and so much more!

Join David’s Morning Meetup

http://www.themorningmeetup.com⁣

👉🏾**Join Donni’s SIX FIGURE ACCELERATOR ***

https://www.sixfigureacceleratoredu.com/links

*** Grab the Podcast EBOOK👇🏾 **

http://www.podcastebook.com

GO SUBSCRIBE to The Brain Picker Podcast on All Streaming Platforms!!

Spotify: https://open.spotify.com/show/6GT6VgjBy0zviALR8xkRe1?si=82LcP8siQXGVHb2ibg5axA&nd=1

Donni on IG : http://www.instagram.com/donniwiggins_

David on IG : http://www.instagram.com/sleepis4suckers

Advertising Inquiries: https://redcircle.com/brands

Privacy & Opt-Out: https://redcircle.com/privacy

Transcript

Click on a timestamp to play from that location

0:00.0	Previously on the Social Proof Podcast.
0:04.3	So I see brands all the time, especially like in your ads and things like that.
0:09.2	When people are criticizing you, I didn't get my package.
0:11.7	I didn't get my shipping information.
0:13.1	Your customer service is a respondent.
0:15.2	You're deleting it, but you're deleting it, thinking that you saw it first.
0:19.7	You didn't see it first.
0:21.3	All those other people who are looking at your ads and looking at your page,
0:25.3	they saw that that criticism before you did and they're checking back to see
0:29.7	how did you handle that?
0:31.2	Because people will actually respect you for acknowledging that,
0:35.2	yep, we made a mistake.
0:36.7	Here's the resolution for it, right?
0:38.7	So definitely respond to your criticism.
0:41.4	Now, there's a fine line between people just expressing criticism
0:45.7	because they're kind of at their wit's end.
0:47.5	Understand this.
0:48.3	When people come to your social media page to criticize you after they've paid you money,
0:53.5	it's usually because they had an issue a difficult time reaching you via email
0:59.3	or whatever support channels they put out.
1:01.9	People who paid you money don't want to come and blast you on social media.
1:05.5	They want their problem fixed, they want their hoodie, they want their t-shirt,
	...

Please login to see the full transcript.

Previous episode | Next episode

Disclaimer: The podcast and artwork embedded on this page are from Social Proof Network, and are the property of its owner and not affiliated with or endorsed by Tapesearch.

Generated transcripts are the property of Social Proof Network and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.