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Today's question comes from Andrew in Michigan. I own a small business which is growing to 10 employees plus my wife and myself.

One of our growing pains has been our manager who has been with us for two years. At times, he shines and is excellent and proactive.

Other times, he does random things like borrowing small amounts from the tips, hiding small checking errors, and lying about dumb mistakes.

We've had numerous conversations about these lapses in judgment.

Should we fire him or give him one more chance?

You know, again, I don't have enough details here to say why I would give him one more chance.

It feels like we've had numerous conversations.

And so numerous at this point, we've not seen any behavior change.

And what's tough is, is that this is somebody who

carries a lot of water. Sounds like he shines in a lot of areas, but in an area that is a

legitimate red flag where you've talked to him multiple times and it's not changing. Yeah, I don't

think one more chance is necessary unless

you have not communicated that this is in fact now the last chance. We don't have this

conversation ever again. This is a tough decision emotionally at times, but you have to separate

the emotion from maybe your fears of what would happen if this person, a high performer, times, but you have to separate the emotion from maybe your fears of what would

happen if this person, a high performer leaves. But ultimately, you got to do what is right.

And you've felt like this is a problem. You're right. This is a character issue. And it will turn

into something bigger if you don't get rid of it. Yeah.

My, I mean, we've, we coach a lot of restaurant folks in our small business program,

Ontario leadership, and I'm not a restaurant person, but my understanding is most restaurants with what you're talking about here.

At the end of the day, the tips are, some people either put them in a pool or they

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