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The Ben and Joey's co-founder recently created his own Bernie Sanders inspired ice cream

called Bernie's Back. It's cinnamon ice cream with chocolate, a buttertoffee center, and

then a hint of icy hot.

Um, I needed to pay more attention to that joke.

That's a decent joke, Bernie Sanders ice cream. So we're on this Wall Street Journal

article that's pretty darn interesting and not surprising to anybody. This is why customer

service feels so lousy. Companies know how angry they can make you now and still win your

business. This is so funny slash horrifying and obvious. It's horror furious and it's

got to do with the amount of data that they can collect now. They record all the phone calls.

So down to the your tone of voice, how long you're on hold, um, you know, prices, all this,

how far they can push you before you'll actually leave them and go to another company.

So do they have like a red flash or that goes off as you're saying to the customer service

is a city. Listen, I've already told you how many and and he said, a four, your customer is

at a four. So I think we can help you. I'll tell you the key here in just a moment from the Wall

Street Journal, what you got to do. We got a number of texts about this. And I've been complaining

about customer service getting worse for a long time. Um, I wonder if some of it has to do with

it. It's so hard to fire people. She don't have to be as concerned about being a good employee.

That could be part of it, right? If you're the first deaf person in a store, but they're related.

They're related because if you back in the day, you would be fired because there was a

perception that we will lose this person's business if this person keeps abusing our customers

like this. And now, you know, there's no, there's no real incentive. If you know how mad you can

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