4.4 • 818 Ratings
🗓️ 9 August 2024
⏱️ 36 minutes
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0:00.0 | Contacting customer service, for a lot of people, that's an easy way to ruin a good day. |
0:06.4 | But at Zendesk, we make the customer experience better. |
0:09.7 | Better for your grand, better for your florist, better for the guy in Apartment 3A. |
0:14.3 | Better for you. |
0:15.6 | Better for everyone. |
0:16.9 | Because some say the customer is always right. |
0:19.4 | We say the customer is always human. |
0:22.5 | And as fellow humans, we want to do something better for all of us. |
0:26.4 | Zendesk, customer experience with AI, built for humans. |
0:31.8 | A science story, huh? |
0:34.9 | Is NYU scientist the... |
0:36.7 | I felt... |
0:37.4 | I felt... I was so... |
0:38.3 | And I just thought, well... |
0:39.3 | I figured it out. |
0:40.3 | It was that golden moment. |
0:42.3 | Because science was on my side. |
0:45.3 | Hey, everyone. |
0:50.3 | Welcome to the story clatteratter, where true personal stories about science help us to discover how weird and wonderful it is to exist in this world and be a human. |
1:03.4 | I'm your host, Mishigayevsky, and today's episode is all about how we define ourselves. |
1:07.0 | You know, like as a scientist or someone who is smart or someone who is really good at math, not me, |
1:12.1 | and what happens when we don't want that identity anymore? Or it no longer applies. And while it may seem |
... |
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