IBM CEO: Transforming a Tech Giant, AI Bets and Quantum Computing
In Good Company with Nicolai Tangen
Norges Bank Investment Management
4.7 • 236 Ratings
🗓️ 6 May 2026
⏱️ 59 minutes
🧾️ Download transcript
Summary
Nicolai Tangen sits down with Arvind Krishna, Chairman and CEO of IBM, for a wide-ranging conversation on technology, leadership, and reinvention. Arvind shares how he has reshaped one of the world's most iconic companies into a growing force in hybrid cloud and AI, and why he placed an early, decisive bet on AI long before it entered the mainstream. They explore the opportunities and risks of the current AI boom, IBM's push into quantum computing, and what it takes to reignite a risk-averse culture. Arvind also reflects on leading a global organization operating in more than 170 countries, and the lessons from his 35-year journey at IBM. Tune in for an insightful conversation!
In Good Company is hosted by Nicolai Tangen, CEO of Norges Bank Investment Management. New full episodes every Wednesday, and don't miss our Highlight episodes every Friday.
The production team for this episode includes Isabelle Karlsson and PLAN-B's Niklas Figenschau Johansen, Sebastian Langvik-Hansen and Pål Huuse. Background research was conducted by Karoline Woie.
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Transcript
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| 0:00.0 | Hi everybody, I'm Nicola Tangan, the CEO of the Norwegian sovereign wealth fund, and today I'm in particularly good company because I'm with Arvin Krishna in New York, and Arvin is the chairman and CEO of IBM, one of the most iconic technology companies in the world. |
| 0:15.9 | Arvin has been with IBM for over 35 years and became the CEO in 2020 and have since orchestrated one |
| 0:22.9 | the most striking turnarounds in big tech. When he took over, IBM had been declining |
| 0:28.6 | for years and today is growing faster than it's done for a long time. So, Arvin, a warm welcome. |
| 0:34.8 | Thank you, Nikola. It's always good to talk to you. |
| 0:37.9 | Absolutely. |
| 0:53.6 | Now, a lot of people still think that IBM is a kind of company from another era, and you have changed that. |
| 0:53.9 | So today, what does IBM do? |
| 0:56.3 | IBM is largely a hybrid cloud and AI software company. |
| 1:00.9 | We have made the transition to that's almost half our total revenue. |
| 1:05.0 | We have another third that is in consulting, and we try to help our clients transform |
| 1:09.5 | for the current era of digital and AI. |
| 1:12.6 | And then we have about 20% that is hardware. |
| 1:15.6 | I realize many people think that we are largely a hardware company, but that is just a fifth |
| 1:20.6 | of the company. |
| 1:21.6 | A very important piece, but a very small piece. |
| 1:24.6 | When you took over as a CEO, the IBM had been declining for some time. |
| 1:29.3 | What was your diagnosis? I always like to sit back and think, what are your strengths and |
| 1:33.7 | what are your weaknesses? So as I talk to our own team and as I talk to clients, it comes out |
| 1:38.9 | that we were trusted, but we were considered to be part of the past, not necessarily the future. |
| 1:45.7 | So my diagnosis was you have to do things that are relevant for people's future. They're not always the biggest |
| 1:50.2 | revenue in a month or in three months or in one year, but they become the big revenue over the |
... |
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