Many years after he’d held a gun to her daughter’s head, Michelle wrote to Robert Ortiz seeking closure. It took him years to write back – and then they met.

In 2000, Michelle Renee was at home with her seven-year-old daughter Breea when armed men burst through the door. They held Breea hostage while they took Michelle to the bank where she worked. She was told to remove all the money from the vault or her daughter would die. The gang were later caught and imprisoned but the fallout from that day and the accusations hurled at her during the trial would leave a lasting scar. Ten years after the event Michelle and Breea chose to write one of the gunmen a letter. It was a way of bringing the story to a close, they weren’t expecting a response. It took him years but Robert Ortiz did write back – asking did she want to meet? 

This story is told in two episodes, in episode one Michelle tells the story of the day of the robbery and the impact of the trial when suddenly she stands accused. In episode two we bring in Robert and hear how two people have built a friendship from the most unlikely start.

Presenter: Jo Fidgen Producer: Thomas Harding Assinder and Andrea Kennedy

Lives Less Ordinary is a podcast from the BBC World Service that brings you the most incredible true stories from around the world. Each episode a guest shares their most dramatic, moving, personal story. Listen for unbelievable twists, mysteries uncovered, and inspiring journeys - spanning the entire human experience. Step into someone else’s life and expect the unexpected.   Got a story to tell? Send an email to liveslessordinary@bbc.co.uk or message us via WhatsApp: 0044 330 678 2784   You can read our privacy notice here: https://www.bbc.co.uk/programmes/articles/5YD3hBqmw26B8WMHt6GkQxG/lives-less-ordinary-privacy-notice