Hug Your Haters: How to Embrace Complaints and Keep your Customers with Jay Baer

Entrepreneurs on Fire

John Lee Dumas

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4.8 • 4.1K Ratings

🗓️ 20 March 2016

⏱️ 26 minutes

🔗️ Recording | iTunes | RSS

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Summary

Jay is the President of Convince & Convert, Digital marketing and customer service expert and a New York Times Best-selling author of five books, including the brand-new book: Hug Your Haters: How to Embrace Complaints and Keep your Customers.

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Transcript

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0:00.0	E.O. Fire 1246.
0:03.4	Sent from me from my own hands.
0:05.7	A very exclusive pair of I Love Haters socks.
0:10.4	Hey, Fire Nation, and welcome to E.O. Fire,
0:13.8	where I chat with inspiring entrepreneurs seven days a week.
0:18.3	Are you ready to set and accomplish your number one goal in 100 days?
0:22.9	Visit theFreedomJournal.com and Ignite.
0:29.8	Thanks to our new sponsor, Google, you can go to g.co-searcheo-fire
0:34.2	to get a $75 ad words credit after you invest $25 in your first campaign.
0:39.2	That's g.co-searcheo-fire.
0:44.0	Fire Nation into house, J-L-D here, and I'm fired up.
0:48.6	To bring you our featured guest today, J. Bear, J. Are you prepared to ignite?
0:56.2	I am prepared to ignite for the third time a fire in a nation.
1:00.0	I think I was like episode 26 or something like that.
1:03.4	36, 792, and now you're 1281.
1:08.0	That's like 1245 shows ago.
1:11.2	That is remarkable.
1:13.2	You are unstoppable, J-L-D. No one can hold you back.
1:16.2	You can see why I brought him back for a third time, Fire Nation.
1:18.8	This guy is amazing behind the mic as well as pretty much everything else he does.
1:22.8	He is the president of Convince and Convert, a digital marketing and customer service expert,
1:28.5	and a New York Times bestselling author of five books,
	...

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