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HR BESTIES

HR Besties: Crashing Out at Work: What to Do When You're Mad, Sad, or Spiralling

HR BESTIES

HR Besties LLC

Management, Business

4.8586 Ratings

🗓️ 3 September 2025

⏱️ 30 minutes

🧾️ Download transcript

Summary

Today's agenda: 

  • An unmuted crash out
  • Cringe corporate speak: too many cooks in the kitchen
  • Hot topic: all things workplace crash outs
  • Reflecting on our past crash out moments (and what does "crash out" even mean?)
  • Venting it out
  • Addressing the cause and taking action when it's needed
  • Response vs. reaction
  • What do you do when you see a team member crashing out?
  • In the end, we're all human
  • Questions/Comments 


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Leigh, Jamie & Ashley


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Tune in to "HR Besties," a business, work and management podcast hosted by Leigh Elena Henderson (HRManifesto), Ashley Herd (ManagerMethod) and Jamie Jackson (Humorous_Resources), where we navigate the labyrinth of corporate culture, from cringe corporate speak to toxic leadership. Whether you're in Human Resources or not, corporate or small business, we offer sneak peeks into surviving work, hiring strategies, and making the employee experience better for all. Tune in for real talk on employee engagement, green flags in the workplace, and how to turn red flags into real change. Don't miss our chats about leadership, career coaching, and takes from work travel and watercooler gossip. Get new episodes every Wednesday, follow us on socials for the latest updates, and join us at our virtual happy hours to share your HR stories.

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Transcript

Click on a timestamp to play from that location

0:00.0

Crashing out at work.

0:09.0

Now that's actually what we're talking about today.

0:10.7

And normally we don't give such a distinct preview, but we're clear communicators here.

0:14.6

But have you all ever, have you all ever crashed out at work or seen someone crash out?

0:19.1

Oh, God. Yes and yes. Right. Ditto.

0:23.9

So I remember the first time I really saw someone crash out at work or heard them more notably.

0:29.5

So the year was 2004. This is when I was not HR or lawyer or me, but when I was sales me. And so like a lot of companies and teams,

0:39.9

we had a Monday meeting where we'd gather and talk about our sales forecast for the week

0:44.6

and all of our pipeline. But this was, we were traveling all over the country. And so people would

0:49.0

dial in by phone. And so if you were in the office, you'd gather in the office, other people

0:53.6

would be on that big, what was that like off at the conference room speakerphone that looked like a little spaceship. Oh, like home. Right. Okay. So we were going around and every team has all sorts of personalities. On a sales team, it tends to be people that are chatty and things like that. But there was a guy on our sales team who was like a very, very, very reserved and quiet.

1:13.3

And like almost to the point when they give the forecast, you'd kind of be like, okay, like, how are you in sales meetings? Like how does this conversation work? And different styles can work. But he was so mild-mannered and quiet. So one day we went around and he gave us forecast and, oh, I don't know, this may be this will come in,

1:28.1

hopefully in a lot of hopes and wishes and dreams, which is not what you want to say on a sales

1:32.3

forecast call. But okay, and the manager's fine, whatever, move on. So right as the next person

1:37.5

was getting ready to speak, all of a sudden you heard, fudge, but not the udge like 100 scream out of 100 and we were all like I was

1:51.3

I was one of the people in the room and so I was like sorry and so our boss like I'm sorry excuse me

1:57.5

and you were like is everything okay and this guy says is everything okay? And this guy said, oh, no, mild manner guy says, oh, no, sorry.

2:04.8

Somebody was just about to cut me off.

2:07.1

And so, no, sorry, I'll go on mute.

2:10.0

And I just remember.

2:12.0

I think after the call ended, those that were in the room, the sales manager, of course,

2:15.6

because you can't talk in front of people who got to talk behind their back, even in the workplace, was like, oh, we could probably use some of that energy more in the sales meetings. But like, it's kind of funny on occasions when you see someone and you think you really know them at work and they have a whole other side of them. So that was one of the first times that I saw someone crash out. Luckily, I was not in an HR legal role, so I didn't have to do anything about it. Thank God, right? They almost literally crash. Yeah, and so they come almost, and we're like, no, no, don't go on mute. Are you, like, are you okay? Right. Unmute. I'm fine. I'm not to mute. Like, okay. Sally, do you want to go with your forecasting? Sally's like, uh, awkward joke. Yep. Anyway, but like the levels of screams. So yeah, there we go. If I were in legal or HR, the sales manager would have called been like, do we need to write this person up for screaming? That's the trailing work that you have.

...

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