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Oprah's Super Soul

Howard Schultz: Pouring Your Heart into Your Business

Oprah's Super Soul

Oprah

Society & Culture

4.633.1K Ratings

🗓️ 14 September 2017

⏱️ 35 minutes

🧾️ Download transcript

Summary

Can a company have a soul? Oprah interviews the executive chairman of Starbucks Coffee Company, Howard Schultz, who shares his inspiring story of rising from the Brooklyn housing projects to becoming one of the most innovative business leaders of our time. Howard explains how companies can be committed to fostering the human spirit. For him, Starbucks’ motto is “One person, one cup and one neighborhood at a time.”

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Transcript

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0:00.0

I'm Oprah Winfrey. Welcome to Super Soul Conversations, the podcast. I believe that one of

0:07.6

the most valuable gifts you can give yourself is time, taking time to be more fully present.

0:16.1

Your journey to become more inspired and connected to the deeper world around us starts right

0:23.1

now.

0:24.6

The Fortune Magazine calls Howard Schultz, one of the greatest entrepreneurs of our time.

0:29.8

But this self-made billionaire has never forgotten where he came from. Howard was born in 1953

0:36.5

in Brooklyn, New York to Fred and Elaine Schultz. Raised in the housing projects, he says he

0:40.9

watched his father struggle to hold down a series of blue collar jobs, never able to find

0:46.2

meaning or fulfillment in his work.

0:48.9

The family's financial struggles became even worse when Howard's father was injured on

0:53.7

that job. He had no health insurance and received no workers compensation. Unable to work, the

1:00.7

company let his father go. That made a lifelong impression on Howard, who says he never imagined

1:07.6

he would one day be in a position to run a company a very different kind of way. But he

1:12.6

knew that people deserve more respect than his father had received.

1:17.6

Here we go.

1:19.2

Here we go. I've absolutely talked a lot over the years about following your call

1:23.5

calling and honoring that calling. And this show, Supercell Sunday, that's a main part of

1:28.8

the conversation that we have weekly about honoring that passion. And I'm always fascinated

1:34.1

by the myriad of callings or passions that people have. And yours was coffee. How do you

1:42.4

honor the calling of coffee? And did you know that it was coffee or was it your desire

1:49.0

to serve?

1:50.0

I did not know his coffee. But I think it could have been many other things as long as I had

...

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