Hello and welcome back to Franklin Covey's podcast on Leadership with Scott Miller.

That's me I'm your host. Twice Weekly when we release episodes both in video and

audio format on Tuesdays and Fridays now for six years nearly 350 episodes released

where twice weekly we try to invest in you to help make you a better leader, to make you more effective.

Of course, our co-founder is Dr Stephen, our Covey who authored the seminal book, The Seven Habits

of Highly Effective People, was this book, along with his partner Hiram Smith that

launched what is now the most trusted leadership firm in the world, the Franklin

Covey company that touches literally hundreds of millions of lives around the world each year,

helping build better cultures, helping you to be more disciplined and focused and organized,

helping you become more trustworthy as a leader and build a culture where people choose a higher level

of engagement. Twice weekly we like to shine our spotlight on to thought leaders. Sometimes they are business

Titans, academics, researchers, celebrities, sports players, you name it, people that

have something interesting to share to help make you more effective.

Today we are shining our spotlight on Howard Bihar.

He is the former president of Starbucks International, a former member of the Starbucks Board of Directors,

a 21-year associate in the Starbucks family, and the author of the book,

it's not about the coffee.

Lessons on putting people first from a life at Starbucks.

Howard, welcome to On Leadership.

Thank you very much.

It's great to be here.

Great to have you, sir.

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