Welcome to John Gordon's Positive University Podcast.

I'm Daniel Decker, the co-host of the show, and today John is joined by Howard Behar.

Howard was the North American president of Starbucks for 21 years.

During his tenure, he grew the franchise from 28 stores to more than 15,000 across continents

and served on the Starbucks Board of Directors for 12 years until his retirement.

He's actually the one who coined the term, we aren't in the coffee business serving people

we're in the people business serving coffee.

This entire interview is pure gold, Howard shares so many great insights on building

a great culture and organization by focusing on people.

He shares a lot of practical insights that Starbucks did and what you can do as well to

build something great.

Now, if you enjoy this, which I know you will, be sure to let us know and let others know

you can tag John and Howard on social.

You can also leave a review on Apple, Spotify, or wherever you're listening.

Our featured resource this week is our upcoming power of positive leadership training.

If you want to become a better leader, one who creates positive results, then this is

for you.

This training will help you develop resilience, mental toughness, grit, and provide strategies

to overcome negativity and lead positive change.

You can sign up for our next live training at popltraining.com.

That's popltraining.com.

All right, let's jump in and join John and Howard.

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