Ted Audio Collective

You're listening to Ted Dox daily, I'm your host, Elise Hugh.

So many world-changing ideas come from immigrants, yet migrant workers continue to face discriminatory

attitudes and policies around the world.

In his 2023 talk from Ted at BCG, Innovation and Migration Strategist Johann Daniel

Harnas lays out how businesses can leverage migrant workers, not just for global talent

and opportunity, but for strategic advantage after the break.

Last summer, I was in New York and had a conversation that had me thinking ever since.

I met Mubarak Imam, one of the early engineers at WhatsApp, and what she told me changed

how I look at migration.

She said to me, Johann, I will never forget the first time I walked into the office at WhatsApp,

it felt like a mini-united nation.

And she explained to me that it was precisely that global diversity that made them design

the app not just for the average US college kid in mind, but for a truly global audience.

And in that process, they asked questions few others would, like, does the app work in

the more rural parts of Africa, Asia and elsewhere?

Or will it work for a refugee on a boat sending a message back home to their family?

The rest is history.

WhatsApp became product, fit for the world, and chances are you, like me, might be using

it every single day.

Of course WhatsApp is not just an outlier.

Look at Chat GBT, Pfizer-BioNTech Vaccines, Google Search, YouTube, the iPhone, the list

...