How We Made a Personal Injury Law Firm $55.2M (Case Study)

Perpetual Traffic

Tier 11

Entrepreneurship, Business, Marketing

4.7 • 867 Ratings

🗓️ 20 February 2026

⏱️ 51 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

You can scale your business fast with the right digital marketing partners and strategy.

Partner with our Meta ads experts: https://www.tiereleven.com/apply

Are you still betting your entire growth plan on Google? If you’re treating search like the “engine,” you might be building demand everywhere else and giving it zero credit.

In this case study, I break down four years of work inside one of the most brutally competitive niches we serve. Personal injury law. We took a Michigan firm from messy tracking and misaligned leads to a machine that consistently optimized for the only metric that matters: signed cases.

Early on, we drove a 70% drop in cost per signed case to about $1,518 and still achieved roughly a 20x ROI. I’ll walk you through the Meta and Google synergy, the tracking stack that made optimization possible, and the “signed case maximizer” framework we use to scale without drowning in junk leads.

In This Episode:

- Early wins: leads, CPL, and CPC improvements

- The 1,500 CAC and 20x ROI math

- Spending $2,900 per signed case for $55m in revenue

- Case diagnosis: no avatar and conversion tracking

- Prescription: installing Tier 11 Data Suite

- Deploying the signed case maximizer framework

- Using Google’s 90-day conversion tracking window

- Installing the digital strategy velocity engine

- Combining Meta and Google ads to maximize results

- Impressions and leads from optimized ads

Mentioned in the Episode:

Tier 11’s Data Suite: https://www.tiereleven.com/what-we-do/data-suite

Tier 11’s nCAC Calculator: https://www.tiereleven.com/ncac

Previous Episodes On The Personal Injury Law Case: https://perpetualtraffic.com/?s=personal+injury+law

Listen to This Episode on Your Favorite Podcast Channel:

Follow and listen on Apple: https://podcasts.apple.com/us/podcast/perpetual-traffic/id1022441491

Follow and listen on Spotify:

https://open.spotify.com/show/59lhtIWHw1XXsRmT5HBAuK

Subscribe and watch on YouTube:

https://www.youtube.com/@perpetual_traffic?sub_confirmation=1

We Appreciate Your Support!

Visit our website: https://perpetualtraffic.com/

Connect with Ralph Burns:

LinkedIn - https://www.linkedin.com/in/ralphburns

Instagram - https://www.instagram.com/ralphhburns/

Hire Tier11 - https://www.tiereleven.com/apply-now

Connect with Lauren Petrullo:

Instagram - https://www.instagram.com/laurenepetrullo/

LinkedIn - https://www.linkedin.com/in/laurenpetrullo

Consult Mongoose Media - https://mongoosemedia.us/

Mentioned in this episode:

https://perpetualtraffic.com/advertise-with-us/

Transcript

Click on a timestamp to play from that location

0:00.0	Hey, before we get in today's show, my marketing manager finally convinced me to run a wild
0:04.6	experiment in this episode because he wanted to prove what the conversion engine can do for your
0:10.2	brand. So we are giving away three of our $10,000 deep dive audits for free.
0:26.2	In this audit, and this isn't one of those audits that you get from some AI-generated bot, this actually takes us two plus weeks, seven or eight of our team members, and it is
0:32.5	incredibly in-depth.
0:34.4	It will give you insights into your media buying, your creative, your actual business
0:38.8	metrics, and find it exactly where the gaps are and where your growth is stalled and what we
0:44.0	can do about it or what you can do about it when you get the audit.
0:48.2	Now here's the catch.
0:49.3	We only have three spots.
0:51.0	So head on over to tier 11.com forward slash audit right now. Fill out the form and let's see how we can scale your business in the coming year.
0:59.8	Oh my God, $1,500 to acquire a new customer. This is insane. Well, that $1,500 represented about a 20x ROI.
1:11.2	The revenue for the firm is $11 million.
1:14.9	You're not a personal injury law firm.
1:16.8	You might say, all right, well, this isn't a great episode for me.
1:19.0	Well, in fact, it is.
1:20.6	Here's what we were seeing inside Google.
1:23.8	You're listening to perpetual traffic.
1:27.5	We all know this as marketers and business owners, that growth is amazing.
1:32.0	Until something breaks or some catastrophic event, heaven forbid, should ever happen to your business.
1:39.2	And I don't mean just your ad campaigns going sideways.
1:42.7	Maybe a client slips on a wet floor or a shipment suddenly goes missing or a contractor
	...

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