How to Win the Waiting Game
Chasing Life
CNN
4.5 • 8K Ratings
🗓️ 12 July 2022
⏱️ 26 minutes
🧾️ Download transcript
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| 0:00.0 | Hey there listeners, it's summer travel season for so many of us, which probably means lots |
| 0:06.5 | of waiting. |
| 0:07.5 | It's an unavoidable part of life and painful as it may be. |
| 0:10.8 | There are ways to optimize that time so that it's not only less excruciating, but maybe |
| 0:15.8 | even fun. |
| 0:17.2 | So I want to revisit one of my favorite episodes where you're going to learn why we evolved |
| 0:21.6 | to hate waiting. |
| 0:23.2 | Plus the so-called King of Cues at Disney's Magic Kingdom shares how the theme park manages |
| 0:29.8 | all of those infamously long lines. |
| 0:32.8 | Now I don't want to keep you waiting any longer. |
| 0:35.8 | Enjoy the episode. |
| 0:41.0 | There's a reason they call Disney World the most magical place on earth. |
| 0:45.6 | When you enter the park there's gleeful music in the air. |
| 0:48.7 | Ice cream bar shaped like Mickey Mouse and your favorite characters come to life. |
| 0:56.2 | What you also see though is lots and lots of people waiting, waiting in line. |
| 1:02.0 | You can spend hours waiting for a ride that takes less than 10 minutes. |
| 1:06.4 | So Disney's goal to make even the waiting feel fun. |
| 1:11.3 | How do you make the wait as good or better as the experience? |
| 1:14.4 | And if they never mention the line we've done our job. |
| 1:19.3 | That's Dan Cockrell. |
| 1:20.6 | He worked at Disney for 26 years. |
| 1:23.2 | One of his major responsibilities was dealing with those lines. |
... |
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