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Chasing Life

How to Win the Waiting Game

Chasing Life

CNN

Nutrition, Health & Fitness, Mental Health

4.58K Ratings

🗓️ 12 July 2022

⏱️ 26 minutes

🧾️ Download transcript

Summary

It's time to revisit one of our favorite episodes! We’re always waiting for something, whether it’s in line for your morning coffee, on hold with customer service, or waiting for life-changing medical results. So how can we get better at waiting and make it feel less excruciating? Maybe even fun? CNN's Chief Medical Correspondent Dr. Sanjay Gupta talks with waiting expert Professor Kate Sweeny to understand the science of waiting, why we evolved to hate it, and what we can do to deal with waits in our day-to-day lives. Plus, get the inside scoop from the so-called king of queues at Disney’s Magic Kingdom. This episode was original released on October 19, 2021. To learn more about how CNN protects listener privacy, visit cnn.com/privacy Learn more about your ad choices. Visit podcastchoices.com/adchoices

Transcript

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0:00.0

Hey there listeners, it's summer travel season for so many of us, which probably means lots

0:06.5

of waiting.

0:07.5

It's an unavoidable part of life and painful as it may be.

0:10.8

There are ways to optimize that time so that it's not only less excruciating, but maybe

0:15.8

even fun.

0:17.2

So I want to revisit one of my favorite episodes where you're going to learn why we evolved

0:21.6

to hate waiting.

0:23.2

Plus the so-called King of Cues at Disney's Magic Kingdom shares how the theme park manages

0:29.8

all of those infamously long lines.

0:32.8

Now I don't want to keep you waiting any longer.

0:35.8

Enjoy the episode.

0:41.0

There's a reason they call Disney World the most magical place on earth.

0:45.6

When you enter the park there's gleeful music in the air.

0:48.7

Ice cream bar shaped like Mickey Mouse and your favorite characters come to life.

0:56.2

What you also see though is lots and lots of people waiting, waiting in line.

1:02.0

You can spend hours waiting for a ride that takes less than 10 minutes.

1:06.4

So Disney's goal to make even the waiting feel fun.

1:11.3

How do you make the wait as good or better as the experience?

1:14.4

And if they never mention the line we've done our job.

1:19.3

That's Dan Cockrell.

1:20.6

He worked at Disney for 26 years.

1:23.2

One of his major responsibilities was dealing with those lines.

...

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