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Forbes Talks

How To Win Over Mark Zuckerberg: Former Meta CMO Recounts Challenging Pitch To Billionaire Boss

Forbes Talks

Forbes Media LLC

Business News, Forbes, Business, News, Economics, Entrepreneurship, Politics, Policy, Breaking News

54 Ratings

🗓️ 12 March 2025

⏱️ 6 minutes

🧾️ Download transcript

Summary

In this excerpt from the Forbes podcast 'The CEOs Guide To Marketing', Antonio Lucio, Chief Marketing and Corporate Affairs Officer at HP and former CMO at Meta, recounts working with Mark Zuckerberg, and how he was able to communicate effectively with the tech CEO.

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Transcript

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0:00.0

One of my moments, the first time that I was facing Mark Zuckerberg,

0:09.4

and we had a very specific mandate to actually create demand for the group's products

0:19.4

on their Facebook. Yeah, when you were CMO, products on their Facebook.

0:21.6

Yeah, when you were CMO, it was still Facebook.

0:25.6

When I was CMO, it was still Facebook.

0:27.6

But this was specifically about the Facebook platform relative to Instagram and WhatsApp and Messenger that were part of the portfolio that I was leading from a marketing

0:41.4

standpoint.

0:42.4

You know, we had conversations on strategy, we had conversations numbers first, which is something

0:51.7

that some marketers moving into the non-CPG world do not understand,

0:57.0

which is kind of, in the CPG world, you lead with ideas and you finalize with numbers, which

1:01.2

is kind of like, this is what's going to happen.

1:03.2

And by the way, rest assured that I'm taking care of the numbers, outside of the CPG world

1:08.0

is completely the opposite.

1:09.3

You lead with numbers.

1:10.4

And then, by the way,

1:11.4

sometimes you don't even need to show the period pictures

1:13.7

because you've convinced them on a very rational sort of level.

1:18.4

The conversation that we had with Mark at the time,

1:23.7

he really did not understand what we were saying and could not understand the concepts.

1:32.6

And by the way, he was surrounded by all the engineers, all of them had different points of view.

1:38.5

And I remember that at that time, I said, oh, my goodness, maybe I'm not in the right company.

1:47.3

And that night, I sort of reflected on the way that...

...

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