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Think Fast Talk Smart: Communication Techniques

How To Speak Up — When You Don’t Want To | From TED Business

Think Fast Talk Smart: Communication Techniques

Think Fast Talk Smart

Career, Public Speaking, Career Growth, Career Skills, Language Learning, Education, Communicating, Careers, Communication, Influence, Business, Improv, Leadership

4.7 • 806 Ratings

🗓️ 30 April 2026

⏱️ 20 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

What stops you from speaking up when it matters most?

This week on Think Fast Talk Smart, we’re featuring a special episode from TED Business. Healthcare leader Sarah Crawford-Bohl offers a practical, compassionate framework to have difficult conversations with clarity and heart — and shows how it can lead to stronger teams and real impact.


TED Business is a podcast from TED that offers you a new idea and perspective for any business conundrum — whether you want to learn how to land that promotion, set smart goals, undo injustice at work, or unlock the next big innovation. Every Monday, host Modupe Akinola of Columbia Business School presents the most powerful and surprising ideas that illuminate the business world. After the talk, you'll get a mini-lesson from Modupe on how to apply the ideas in your own life — because business evolves every day, and our ideas about it should, too. Listen wherever you get your podcasts or here.

Episode Reference Links:

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Chapters:

  • (00:00) - Introduction
  • (02:27) - If Not You, Then Who?
  • (03:42) - The Cost of Silence
  • (05:06) - Avoiding Conflict at Work
  • (06:01) - Why Speaking Up Matters
  • (07:11) - Building Courage Through Practice
  • (08:21) - A Moral Compass for Conversations
  • (11:42) - Handling Tough Feedback
  • (17:26) - QORC Apology Framework
  • (19:16) - Conclusion

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Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

Unleash your Superhuman potential with AI that meets you where you work. Learn more at superhuman.com

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

Transcript

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0:00.0

Hi, Matt here with some exciting news for potential Think Fast Talk Smart sponsors.

0:04.6

We're continuing our expansion into video with Apple Podcasts this May.

0:08.8

We plan to be one of the first Apple video shows.

0:11.8

If you've been thinking about sponsoring Think Fast Talk Smart, this is a great opportunity

0:15.7

because we'll have featured placement and organic promotion from Apple before it gets too crowded. We're running a two-month

0:22.1

pilot and we have two founding sponsor spots available. This is a chance to work directly with me

0:27.2

and my team and reach our global audience. To learn more about this great opportunity, check out

0:32.6

faster smarter.io slash sponsor. Faster smarter.io slash sponsor.

0:38.5

Now a word from our sponsors.

0:40.4

Their support covers the cost of production, allowing us to bring you this episode free of charge.

0:46.7

If you've listened to the show for a while, you know I am all about clear, effective communication, especially in writing, emails, and documents.

0:55.3

All of these influence how we show up professionally.

0:59.1

But writing well, consistently, isn't always easy, especially when you're moving fast.

1:04.2

To help me communicate more clearly and efficiently, I've been a longtime user of superhuman

1:08.8

email and grammarly.

1:10.7

So I was genuinely excited to see them come together as part of superhuman.

1:15.6

Superhuman is an AI productivity suite that brings together Grammarly, Coda, and Superhuman

1:20.6

Mail.

1:21.6

So the support you need shows up right where you're already working.

1:25.6

It helps you refine your tone, sharpen your message,

1:28.2

and sound like your best self without all the effort or second-guessing. It's a powerful way

1:33.2

to elevate both your communication and your presence. Unleash your superhuman potential with

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