Welcome visionaries, creators, innovators, entrepreneurs, leaders, and growth seekers of all types to the Passion Struck Podcast.

Hi, I'm John Miles, a peak performance coach, multi industry CEO, maybe veteran, and entrepreneur on a mission to make Passion Go viral for millions worldwide.

In each week, I do so by sharing with you an inspirational message, an interviewing, high achievers from all walks of life who unlock their secrets and lessons to become a passion Struck.

The purpose of our show is to serve you the listener. By giving you tips, tasks, and activities, you can use to achieve peak performance and for two, the passion-driven life you have always wanted to have, and that helped.

Let's become Passion Struck. Welcome to momentum Friday in episode 43 of the Passion Struck Podcast.

Actor Steven Moyer said,

Conflict is drama, and how people deal with conflict shows you the kind of people they are. And we are in the middle of a series talking about the topics of humility and diplomacy.

And I don't think you can talk about either one without touching on conflict.

And so today, I'm going to do just that and also give you the secrets to how you learn the different styles of conflict management and which one will employ in certain conflict situations.

And I'm going to start out today's episode with the story.

Back in 2009, when I joined Dell, the company was going through one of the most arduous transformations in a history.

We were trying to shift the company from one focused on hardware to one known for software and services.

So in the middle of doing that, we undertook a very aggressive acquisition strategy. And at one point, while I was there, we had 14 different acquisitions underway at the same time.

That that wasn't the biggest issue, nor was it trying to change the strategy of the company. The biggest issue was that at that point in time, it was the most political environment I have ever seen or for sense.

And part of that was brought on because at that time, there were six presidents, all recording to Michael, who were all competing against each other. And that competition meant the difference between one of them getting fired and someone making tens of millions of dollars because of that competition.

And I brought out some of the worst behaviors, some of the most heated debates that I had ever seen in my career. And some of these reached ridiculous proportions and completely severed ties between many of those presidents that still exist today.

So I think the important question here is how do you avoid something like that happening just like death and taxes conflict is inevitable. Why? Because no two individuals have the same exact needs and concerns conflict or more specifically interpersonal conflict is an inevitable fact of life.

And particularly of organizational life, it often emerges when people feel stressed when there are changes on horizon or when everyone is under so much pressure because of a lumen deadline strategy change or whatever it may be just as was the case during my time at Dell.

However, conflict isn't just about organizational life, it can also arise in our relationships and outside of work, but there is a huge difference between healthy and unhealthy conflict.

In fact, the opposite is true, it's the lack of conflict that can be extremely dangerous because without conflict, we don't form as robust relationships.

That vision for the future and we don't end up moving the needle, the end of getting into a bunch of root thing that doesn't take us anywhere, but it's unhealthy conflict that ends up eroding trust and also shared values.

That is why diplomacy is so important in bringing about healthy conflict diplomacy is I talked about in the last episode is centered around negotiation and it's through that negotiation that people settle their individual differences.

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