How to make sure a guest will never rebook with an OTA again
The Boostly Podcast
Mark Simpson
5.0 • 302 Ratings
🗓️ 15 January 2021
⏱️ 17 minutes
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| 0:00.0 | Before we start this episode of the podcast, I just want to give a special shout out to our sponsors |
| 0:07.2 | hostfully. Now a lot of you will know about hostfully as being the digital guidebook leaders |
| 0:13.2 | for hospitality business, but they are also on a ward winning PMS property management software. |
| 0:19.2 | Right now you can go to hostfully.com and you can get a two month free trial by putting |
| 0:24.7 | an embussly in the promo code when you join. Everybody who joins get a free digital guidebook, |
| 0:31.4 | but you can also use that code to get two free months on their PMS software. A ward winning software, |
| 0:38.5 | a ward winning customer service, and most of all just top, top people working there. Please do |
| 0:44.8 | go say hi, h-o-s-t-f-u-l-l-y.com. If you want to go find out how to set up your digital guidebook, |
| 0:51.7 | I've done a very special video boostly.co.uk forward slash hostfully. Right, let's get on with this |
| 0:59.5 | week's episode. Having a blast, gonna get it on the boostly podcast. Boostly like Bruce Lee, |
| 1:05.2 | cause it's so hard on the tea is loose leaf. Making up those rhymes, don't write it just to |
| 1:09.7 | be loose leaf. If you want my respect, you're better put direct. Here are the words in the podcast, |
| 1:16.0 | that's what comes next. Hello, my name is Mark Simpson and I give hosts just like you, the tools, |
| 1:21.2 | the tactics to training, but most importantly, the confidence to go and increase your direct |
| 1:25.6 | bookings. And today, in this episode of the boostly podcast, what I wanted to do was to break down |
| 1:32.9 | why now more than ever we have to be super realistic in how we are going to increase our direct |
| 1:38.7 | bookings. And it all brings me back to the booking process. Now, if you haven't already watched my |
| 1:46.1 | five step video on the booking process, the stages that every guest will go through before |
| 1:53.6 | making a decision to book with you, I do recommend you go and check it out. If you head to boostly.co.uk, |
| 1:59.8 | forward slash YouTube, you'll be able to check out the video that I created on that. I show you |
| 2:04.4 | step by step guide. I even created a podcast series on it in series two. Got a boostly.co.uk, |
| 2:11.2 | forward slash podcast to go and check that out. But we've got a bit of an update and it's like |
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