How to make Fair Client Relationships

Mike and Shauna

Business

5 • 1.4K Ratings

🗓️ 19 May 2020

⏱️ 18 minutes

🔗️ Recording | iTunes | RSS

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Summary

Mike and Shauna Jones from Livbay Lash talk about some essential lash business tips that every lash artist should know; how to create customer policies to build fair customer relationships. Customers can sometimes be difficult and deciding which services to comp and which to upcharge can be difficult. By creating policies for your lash business you will create standards of success and treat yourself with respect as a lash artist.

Transcript

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0:00.0	What's up,
0:02.0	welcome to the show?
0:03.0	This is the Live Bay Podcast, where we talk about the ever-growing
0:08.0	Eyelash business.
0:09.0	If this is your first time listening to the podcast, welcome.
0:12.0	This show is dedicated to helping you grow. first time listening to the podcast, welcome.
0:13.0	This show is dedicated to helping you grow
0:15.0	as a lash artist and or lash business owner.
0:18.1	So whether you work for a company or yourself,
0:20.3	this podcast is for you.
0:22.4	Hey guys, this is Mike and Shauna Jones. We are the owners of Live Bay Lash.
0:26.0	Our heart is to share with you guys our uphill battle in the slash industry
0:30.0	And to show you what started out of a tiny bedroom in our house extremely broke has turned into an eight figure company.
0:35.4	We are here to encourage you during your last journey and to give you guys a real raw version of what things really like.
0:41.6	In today's episode, we're going to be talking about client policies.
0:45.0	I feel like I have fleas.
0:47.0	Like my...
0:48.0	What?
0:50.0	Maybe just lice, I don't know.
0:52.0	Uh, we're going to be talking about client policies. All right now. Maybe just like, I don't know.
0:55.0	Uh, we're going to be talking about client policies. Before we jump into that, we're going to blow through this super quick.
0:58.0	We have a little contest going on right now.
	...

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