How To!: Hack Any Bureaucracy

Slate Technology

Slate

Society & Culture, Technology, History

4.6 • 636 Ratings

🗓️ 11 July 2023

⏱️ 45 minutes

🔗️ Recording | iTunes | RSS

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Summary

When Gwen applied for unemployment during the early days of the pandemic, she never thought she’d still be waiting for her benefits years later. Despite hours on the phone, countless emails and even a court appearance, Gwen is haunted by her inability to get the money she was approved for. On this episode of How To!, co-host Amanda Ripley brings in Marina Nitze, author of Hack Your Bureaucracy. Not only does Marina help Gwen find shortcuts in her state’s unemployment system, but she has useful advice for untangling any bureaucratic nightmare. If you liked this episode, check out: How To Fight Outrageous Medical Bills. Do you have a problem that’s keeping you up at night? Send us a note at [email protected] or leave us a voicemail at 646-495-4001 and we might have you on the show. Subscribe for free on Apple, Spotify or wherever you listen. Podcast production by Derek John, Rosemary Belson, Kevin Bendis, and Jabari Butler. If you enjoy this show, please consider signing up for Slate Plus. Slate Plus members get an ad-free experience across the network and exclusive content on many shows—you’ll also be supporting the work we do here on How To!. Sign up now at slate.com/howtoplus to help support our work. Learn more about your ad choices. Visit megaphone.fm/adchoices

Transcript

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0:00.0	Forgot your wallet? No problem.
0:03.0	With Samsung Wallet, everything you need is already on your phone.
0:08.0	Store your loyalty cards, earn rewards when you spend, and keep your travels smooth with boarding passes and train tickets ready to go.
0:15.0	You can even tap in on public transport, no unlocking, no digging around.
0:20.0	And yes, your payment cards can live
0:22.3	here too. Safely stored and ready when you need them. Travel Light, live smart. Set up Samsung
0:28.0	Wallet today.
0:29.0	Hey Spotify, is Dampson Idris here to celebrate Tommy Hilfiger's Apex GP collection. Fuelled
0:36.5	by the thrill of speed and the power of style, Tommy Hill Figures Apex GP Collection. Fuelled by the thrill of speed and the power of style,
0:39.1	Tommy Hill Figures capsule collection merges performance-driven design with limitless confidence.
0:43.9	This isn't just a look.
0:45.0	It's the uniform for those on a journey to achieve their dreams.
0:48.1	Discover Tommy Hill Figures limited edition, Apex GP Collection,
0:51.7	inspired by F1, the movie, in cinemas, June 25th.
0:57.0	Don't try to make the bureaucracy care because fundamentally like bureaucracies do not have feelings, but they are made up of humans who have feelings.
1:09.0	And so what you want to give the bureaucracy is what the process needs to move forward.
1:16.9	Welcome to how to. I'm Amanda Ripley.
1:19.8	We've all been there, lost in some kind of diabolical bureaucracy, dealing with a chatbot
1:27.2	or a line at the DMV or sitting on hold
1:31.0	with your insurance company for hours. For this week's listener, their battle with the bureaucratic
1:36.8	void started in the early days of the pandemic. My name's Gwen. I filed for unemployment,
1:43.6	but I haven't received the money. And I have all this
	...

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