Welcome Manager Tools.

This week, part three of three we finally finished how to escalate.

Here we go.

This cast answers these questions.

What are the effective ways to escalate a problem?

What are the misconceptions about escalation and oh boy are there a lot?

And how can I escalate to get results?

If you want to answer these questions and more, as Mike normally says, keep listening.

Hey folks, just a quick reminder that our public conference scheduled in Melbourne, Australia,

that was scheduled for May, has been moved back to November.

If you're in the States, it's the week of Thanksgiving, I think that's the 27th and 28th

of November.

I'm pretty sure most of you don't have your calendars worked down to the hour yet for

that.

And so I encourage you to come to the website and look.

We continue to believe that one way to predict the future is to invent the future.

The plan right now is for me to give the presentation as I have done many times in Australia.

And as you might imagine, whether it was me or any of our other presenters, I will give

it my all.

Please do come, if you can, if you're in Australia or New Zealand or larger Asia, if you're

in China or Japan or Taiwan or Singapore, that's part of the reason why we come to

Australia.

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