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Disruptors

How to Deal with Difficult Clients and turn them into Fans [Business, mindset, entrepreneur, disruptors]

Disruptors

Rob Moore

Careers, How To, Business, Self-improvement, Society & Culture, Marketing, Investing, Education, Entrepreneurship

4.81.4K Ratings

🗓️ 20 August 2017

⏱️ 20 minutes

🧾️ Download transcript

Summary

Rob talks about difficult clients and how you can be benefitted from them. What is the truth behind a difficult client and why these clients are the best source of feedback for your business. How to communicate with difficult clients and make yourself available to them. Listen to your clients, ask them about your services, get feedback, "care, serve and solve" for them. [Business, mindset, entrepreneur, disruptors] VALUABLE RESOURCES https://robmoore.com/ bit.ly/Robsupporter   https://robmoore.com/podbooks  rob.team ABOUT THE HOST Rob Moore is an author of 9 business books, 5 UK bestsellers, holds 3 world records for public speaking, entrepreneur, property investor, and property educator. Author of the global bestseller “Life Leverage” Host of UK’s No.1 business podcast “Disruptors” “If you don't risk anything, you risk everything” CONTACT METHOD Rob’s official website: https://robmoore.com/ Facebook: https://www.facebook.com/robmooreprogressive/?ref=br_rs LinkedIn: https://uk.linkedin.com/in/robmoore1979 disruptive, disruptors, entreprenuer, business, social media, marketing, money, growth, scale, scale up, risk, property: http://www.robmoore.com

Transcript

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0:00.0

Welcome to the disruptive entrepreneur podcast.

0:05.0

What does the word disruptive mean to you?

0:07.0

It means going beyond the ordinary, going beyond the status quo.

0:10.0

Not thinking in the conventional way, not just sort of following the herd.

0:14.0

Disruptive means taking things up, you know?

0:16.0

Disruptive entrepreneur is somebody who sees the problem and embraces the problem

0:20.0

with a new way.

0:22.0

Shake up and awakening.

0:23.0

Quality will take care of itself

0:25.0

and you'll go for being disruptive but also profitable.

0:28.0

When you use your reservoir of talent,

0:30.0

when you love what you do, then you disrupt.

0:32.0

Mix it up, change it up and dominate and now

0:34.5

your host eight times best-selling author and double world record holder

0:39.6

Rob Moore.

0:41.6

Hi it's Rob Moore here.

0:43.0

How to deal with difficult clients.

0:46.0

Welcome to the live feed and the disruptive entrepreneur audio podcast.

0:51.0

Now, you see a lot of people moaning, whining about companies if they've

0:57.2

provided poor service or about clients if one man banned entrepreneurs small businesses get a bit disillusion with their

1:05.5

clients and I would say be wary of those. Let's just take you from being a client

1:11.7

perspective. If you leverage social media and you use

...

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